Children River Child Advocacy Center - Support Specialist

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

* Salaries are market competitive. For accurate salary information, call  or email (Use the "Apply for this Job" box below). Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Maintaining the strictest standard of confidentiality, the Support Specialist works as part of a multi‑disciplinary team responding to child, vulnerable adults, and their families when sexual abuse and/or physical abuse has been alleged. The Support Specialist is responsible for providing assistance and information about available resources and CRCAC services to the individuals, families, youth, and community members who contact the CRCAC.

The Support Specialist stays with the family while individuals receive CRCAC services. This position also assists, when directed, with center events, program and participant documentation and reporting, and working with the Program Manager to meet overall program goals and objectives.

• Being available during open hours to provide a welcoming greeting and helpful response to those who contact the CRCAC.
• Providing information and navigation to services, including during crisis and emergency situations, for those who contact the CRCAC assisting them in person and by the phone.
• Help participants to utilize CRCAC resources, including appointment scheduling, basic documentation and signatures for services.
• Establish positive, supportive relationships with participants, so that they might sit with children and families while they are being provided services such as Advocacy, Therapy, or Forensic Interviews.
• Providing backup transportation for clients to ensure access to CRCAC services.
• Continuously expand knowledge and understanding of community resources and programs provided by the Puyallup Tribe and local area.
• Demonstrate and encourage awareness and sensitivity in the delivery of client services as it relates to child victims of crime.
• Strict adherence to HIPPA guidelines and organizational policies.
• Support with the CRCAC services in collaboration with CRCAC staff, and as directed by the Program Manager.
• Assist Program manager with the research compilation and preparation of complete and accurate reports, correspondence, or other information.
• Ensure efficient and timely collection and use of data and other information for continuous quality improvement and program evaluation, including the input of data into databases and other appropriate tracking systems.
• Work with Program Manager to input financial documentation to ensure immediate services and resources for clients.
• Schedules MDT meetings with dedicated police investigators and prosecutors to support the investigation and handling of cases of child abuse or neglect in a way that limits additional trauma to the child victim.
• Performs other duties as assigned.

This position does not have any supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s degree (A.A.) or equivalent from two‑year college or technical school; and six months to one‑year related experience and/or training; or…