Case Manager: Program; Men's

Description

Are you passionate about walking alongside individuals in recovery and offering them support in reaching their goals? If so, Tacoma Rescue Mission (TRM) is seeking a Case Manager for our Men’s New Life Program to be a part of carrying out our mission. At TRM, we believe that people are our greatest asset, and we are committed to attracting, developing, and retaining a diverse and talented workforce.

Our inclusive and collaborative work environment centers families and fosters creativity, excellence, and professional growth.

The Tacoma Rescue Mission (TRM) is a faith-based nonprofit organization whose mission is to support all people - including clients, volunteers, community partners, and staff - to become their best. We provide emergency services such as shelter and meals to neighbors experiencing homelessness. We offer supportive housing and addiction recovery programs that promote self-sufficiency, sustainable transformation, and stability. We share our Christian faith within a loving and inclusive community.

We are proud to serve the Pierce County communities for over 100 years. Since 1912, we have served in the name of Jesus Christ while emphasizing the dignity of each person who enters our doors. We value the needs of our community and continually adapt to the changing needs of those who come to us for support.

Assists the Men's New Life Program Manager in operation of a faith-based addiction recovery program; provides direct service to program participants, including case management, recovery coaching, support, and crisis intervention through a trauma-informed, person-first, and grace-based lens.

• Proactively assists in supervision of clients in the Men's New Life Program.
• Participates in interviewing, pre-screening, and intakes with clients.
• Mentors and supports New Life Program and Applied Living Program Participants.
• Provides administrative support by assisting with tracking of volunteer hours, documenting and tracking client program compliance and program schedule planning.
• Oversees room inspections/searches, and conducts intake searches of NLP client belongings.
• Administers drug and alcohol testing for clients, including collecting urine samples for testing.
• Completes incident reports, maintenance work requests and other reports as needed.
• Drives 12-passenger van to transport clients for various program functions.
• Assists in holding clients accountable to program goals and standards.
• Carries case load of program participants, maintaining appropriate client file documentation, including case notes.
• Assists clients with barrier reduction, using a navigation model.
• Stays current on housing resources for individuals needing low-income housing.
• Assists men and families with housing transition plans.
• Supports NLP management with crucial conversations, helps with client corrective action meetings, and support goal setting.
• Aids in crisis intervention as needed.
• Assists with overseeing safety and cleanliness of the facility.
• Collaborates on the planning and implementation of program activities, including field trips.
• Leads community meetings, support groups and Bible studies when requested by the manager.
• Coordinates services with necessary TRM Departments and outside agencies, maintaining good relationships and assisting participants in accessing community resources.
• Keeps the manager informed on the progress of participants.
• Embodies the values that form our culture to meet the organization’s mission of sharing God’s love, hope, and support with our neighbors in need to uplift communities.
• Performs other duties as assigned to support others and ensure an efficient and effective work environment.

Interacts in a relational manner with people from diverse backgrounds. Office, classroom, and apartment environments with light custodial duties. Some travel in the community to support the needs of the program.

Schedule:

Tuesday-Saturday 9am-5pm

On-call as needed with possible weekends and some evenings.

Primary Location of Work:

Downtown Campus

425 S. Tacoma Way, Tacoma, WA 98402

• Asso…