Director of Operations - Community Associations

Overview

This position's primary responsibilities are administering and managing the operational projects assigned as detailed below and carrying out the directives of the Board as assigned by the CA Director. As part of the administrative team of Suncadia Management Company/Community Associations Management, the position also contributes to the development and implementation of organizational strategies, policies, and best practices. This position will report to the Community Association (CA) and may also have interactions with the Board of Directors;
Kittitas Conservation Trust;
Kittitas Conservation District;
Development and Water Department; contract vendors; and Association property owners as defined by policy and as applicable per project. Annual Salary Range: $80,200 - $88,400

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations.

With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There’s no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

* Some benefits may vary based on job classification

• Communication:
  • Timely and complete communication of project statuses to CA Director, Community Association Management, and Community Services and other impacted entities.
  • Attend regular meetings with Director, annual Association meetings, and board meetings.
  • Plan and manage various owner workshops as requested.
• Financial:
  • Process Operation’s invoices to the correct Association, corporate entity or individual account in a timely manner and track expenses in Operation’s spreadsheets.
  • Ensure that all contracts, bids and invoices are addressed to the proper entity.
  • Assist CA Director in creating annual Associations and Management Company budgets and quarterly reconciliation of expenses.
  • Requests for any unbudgeted expense must be accompanied by a reason why it is needed and/or a ROI (Return on Investment) analysis.
  • Maintain and update all assets within the Association reserve studies program.
  • Annually prepare a preventative maintenance schedule for all Association assets and structures prior to budget preparation. Develop a system to update CA Director of status of this schedule in a timely and proactive manner.
  • Hire and oversee contractors for non-contractual services as directed. Obtain bids as necessary or directed.
• Contract Management:
  • Prepare Requests for Proposals (RFPs) for all new and renewing operations contracts.
  • Review and track existing contracts for compliance with terms, scope and performance.
  • Notify and recommend to CA Director of any recommended changes in contracts and upcoming expiry dates.
  • Manage and schedule tasks if necessary per contract.
  • Coordinate scheduling of road repair, landscaping, and snow removal as specified in contracts.
• Recreation Management:
  • Annually prepare a…