Regional Operations Manager

We are looking for Regional Operations Manager based out of our Western WA branch office in Tacoma, WA. What’s in it for you?

• Competitive salary of $100,000 - $120,000 annually.
• Comprehensive benefit package including medical, dental and vision coverage.
• Generous PTO Program, Paid Sick Leave, 8 paid holidays, and an anniversary day to celebrate your work anniversary.
• 401k program, Long-term disability, Short-term disability, and other supplemental benefits.
• Opportunity to work with a supportive team in a fast-paced environment.
• Career growth and advancement.
• Family owned for 135+ years.

As a Regional Operations Manager, you drive your region’s success in growing net profit, maintaining strong margins, and growing sales by embracing the Burkhart Value Proposition, with a focus on the regional branch operations and service. Managing operations requires a strategic thinker who has the ability to create and execute strategies that build sales, profitability, and a competitive advantage in their marketplaces.

Through coaching, development, goal setting, and holding associates accountable, you build a cohesive, high-performing regional Service, Operations, and Support team and ensure your associates’ success, engagement, and job satisfaction. Success in this role requires a strong leader who embraces the Burkhart story, culture and value proposition. ROM holds themselves and their team accountable for meeting goals while providing an Exceptional Client Experience.

• ENSURE REGIONAL FINANCIAL HEALTH AND PROFITABILITY with a focus on Service productivity, net profit, and Revenue.
• ENSURE EXCEPTIONAL CLIENT EXPERIENCE by motivating associates to reach and maintain goals for technical proficiency, customer service skills, productivity rates, and managing daily schedule to maximize productivity and ensure client satisfaction.
• GET THE BURKHART STORY OUT by coaching associates on how to ensure prospective clients understand what Burkhart could do for their practices and can make informed decisions regarding whether to use our services.
• MANAGE SERVICE DEPARTMENT by performing and ensuring completeness of administrative requirements of the service department.
• BUILD AND SUPPORT A COHESIVE, HIGH PERFORMING TEAM by setting goals and providing on-going, structured, and frequent coaching to support associate success.
• COLLABORATE WITH SALES LEADERSHIP to ensure alignment on key projects.
• BUILD BURKHART’S LONG-TERM SUCCESS by effectively leading assigned direct reports, managing for optimal performance, consistently supporting career growth and development, and nurturing engagement with the Burkhart cultural values.

• Bachelor’s degree in business administration or related field.
• 5 years of operations experience, preferably in a technical, field service environment.
• Ability to travel by car and airplane to client offices, meetings, trainings, and events as assigned. Out of town travel of up to 50% may be required, depending on territory.
• Maintain a valid driver’s license, maintain a good driving record (as defined by Burkhart’s liability insurance), and be insurable at all times. This position requires that you drive a variety of vehicles, none of which require special commercial licensing.

• Experience with dental or medical equipment service, supplies, and sales organization.
• Vocational training in mechanics, electronics, pneumatics, hydraulics, and/or military technical training.
• Experience in a leadership/supervisor role with demonstrated success in leading and coaching a team.

The starting salary range for this position is $100,000 - $120,000.

Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time. Typical new hire salary offers fall within the minimum to midpoint of a pay range for many candidates. Any offer extended to a candidate will be based upon their unique set of knowledge, skills, education, and experience as well as internal equity.

Burkhart Dental Supply is a full-service dental supply company…