Claims Consultant

Overview

Alera Group is looking for a Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

The Claims Consultant’s role is to collaborate effectively with our clients building solid relationships and retaining business. The Consultant works with all Sales Executives, internal Propel staff in Commercial & Personal Lines Departments and externally with our Clients, Carriers and Vendors. Service timeline focuses on larger Valued, Propel 100, and complex accounts for scheduled Claim Reviews and various presentations.

Duties also include providing claims service for all Propel clients, providing technical expertise and servicing as an advocate on client claim issues. They collaborate independently with clients, consulting large reserves, coverage issues and other items that have a significant impact on retention and premiums. They also may present to prospects and clients at renewals, stewardship meetings and claim reviews.

• Serve as the primary liaison and advocate for clients by communicating regularly with clients, carriers, and internal teams to resolve issues and support claims needs
• Consult independently with clients on complex matters such as large reserves, coverage issues, and claim strategies that impact premiums and retention
• Prepare, coordinate, and present claim reviews, status reports, and participate in client, prospect, proposal, and RFP presentations
• Proactively manage assigned claims inventory, research and resolve coverage issues by reviewing policies, and advocate with carriers while adhering to departmental standards
• Collaborate closely with producers, account managers, and leadership on coordinated service delivery, special projects, and departmental goals

• Strong and professional oral and written communication skills
• Follow through and attention to detail
• Dependability and initiative
• Ability to demonstrate good judgment
• Ability to adapt to an Agency Management system
• Proficiency in MS Office including Word, Excel, Outlook, and Power Point
• Presentation and public speaking skills

This job is hybrid.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $80K to 105K per year.

We re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-Hybrid

Location Type:
Hybrid