System Administrator

Do you enjoy managing the IT environment for organizations with team members? Are you an IT support generalist with relevant industry certifications, such as Microsoft, Cisco, VMware, PMP and/or SQL? If this is you, apply now to join our IT Team as Senior IT Analyst - System Administrator. This role is a Regular, Full-time (1.0 FTE) that performs high-level systems analysis, configurations, and programming support in the use of design methods, concepts, tools, and software.

An employee assigned to this classification will provide expert level technical support and guidance for infrastructure, systems, databases, and programs with special programming and systems analysis needs. Work may include advanced diagnostic troubleshooting, technical support for applications, hardware and software products, databases, database management systems, and network infrastructure equipment.

This position is a professional level classification, and the third level of the IT Analyst series. An employee assigned to this classification works independently on complex assignments that are of substantial importance to management and the technological infrastructure. This role will lead and manage projects and will act as a subject matter expert under the general supervision of a supervisor or director.

• IT Technician
• IT Analyst
• Senior IT Analyst
• IT Supervisor

Options to continue your career at the Health Department depend on your interest, education, and training. Possibilities beyond the position series include:

• IT Systems Engineer I, II
• IT Director

• Provide primary advanced support for escalated problems and troubleshoot technology related to databases, infrastructure, systems, services, and equipment. Provide support and lead duties for Help Desk-related issues that require troubleshooting or escalation guidance. Develop recommendations to repair, rebuild, or replace technology to ensure a stable and supportable environment in support of business needs.
• Provide administration of IT databases, infrastructure, systems and services; monitoring, security, imaging, patch management, backups and other related duties to ensure a stable and supportable environment. Analyze data and reports and ability to make recommendations for the changing or upgrading of systems or services.
• Manage the build, test, and rollout of solutions that meet business and technology requirements. Manage small to medium-sized projects from planning to deployment to include customer education and training. Research and analyze information to identify the best possible technological solutions to be acquired to meet business goals and requirements
• Work with vendors on IT support-related issues. Research, analyze, and discuss new solutions or services. Coordinate meetings, brainstorming, and design discussions.

The items in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic, and duties may change based on business needs. Any new duties will remain within the scope of the job.

• Performs complex system programming, analysis, development, server administration, data modeling, and database management activities to maintain the information system.
• Defines, develops, and analyzes infrastructure and business systems.
• Installs, tests, and operationalizes financial, accounting, payroll, HRIS and other systems requiring software adaptation and configurations.
• Functions as a liaison between business units and technology services. Works with business customers to define system requirements and translate them into plans and specifications.
• Performs enterprise-level database design and performs integration and construction planning.
• Prepares detailed project plans and schedules, including risk identification, to ensure the successful integration of new systems and applications.
• Implements multiuser applications on the network.
• Utilizes knowledge of network operations to address application and infrastructure needs.
• Modifies existing databases and works with vendors to apply fixes that modify or…