Environmental Services Technology Manager
Listed on 2026-02-01
-
IT/Tech
IT Project Manager -
Management
IT Project Manager, Operations Manager
Overview
Position Description
The City of Tacoma Environmental Services Department, Asset Management and Technology Services Division is accepting applications for a Technology Manager. The Technology Manager is responsible for leading various information technology projects that support the business needs of the 500+ employees of the Environmental Services Department.
In the Environmental Services Department we believe everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. The Focus on healthy neighborhoods and a Thriving Puget Sound defines the core values of the Environmental Services Department and our clear focus on:
Customers, Employees, and Operations with the three following statements:
- Customers - Partner with the community on customer-valued services to meet the diverse needs of Tacoma neighborhoods
- Employees - Foster safe culture built on trust, conversation and equity
- Operations - Operate using best practices and innovation to meet changing environmental and community needs.
HEALTHY NEIGHBORHOODS + THRIVING PUGET SOUND = A BETTER TACOMA
Key Responsibilities- Leading a team responsible for:
- Providing IT project management to facilitate the development and implementation of software applications that support the department’s business processes. This includes working with end users, 3rd party vendors, and application developers to ensure deliverables meet the project objectives.
- Maintaining and developing digital twins for the treatment plants and collections systems.
- Developing and maintaining predictive data models and other data analytical tools to support data driven decision making.
- Maintaining and updating data (including data quality control) for the Environmental Services Department GIS database.
- Identifying and monitoring progress toward project goals.
- Collaborating with departments, leadership, and governance bodies to prioritize work, intake requests, and ensure alignment with citywide goals
- Managing competitive bid processes, RFPs and RFQs.
- Managing consultants and vendors.
Bachelor's degree in Information Technology or directly related field AND 6 years of progressively responsible information technology and project management experience in the area of assignment including 1 year as a technology supervisor, manager or subject-matter expert.
Equivalency: 1 year of experience = 1 year of education
Licensing, Certifications and Other RequirementsSome assignments may require a Washington State Driver's License
Desired QualificationsExperience with PMI-Scrum; or similar programs
Knowledge & Skills- Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
- Being Resilient Rebounding from setbacks and adversity when facing difficult situations
- Interpersonal Savvy Relating openly and comfortably with diverse groups of people
- Instills Trust Gaining the confidence and trust of others through honesty, integrity, and authenticity
- Manages Complexity Handling conflict situations effectively, with a minimum of noise
- Optimizes Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
- Directs Work Providing direction, delegating, and removing obstacles to get work done
- Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies
Interested individual should complete the online application and attach a resume and cover letter by the closing date and time listed on the job announcement. Applications received without attaching the required materials may not progress in the selection process.
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