Patient Services Specialist - Administration

Overview

Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff.

• Provide front office services to patients and coordinate communications among staff, patients, and providers.
• Accurately collect and distribute records to the appropriate staff via computer and/or manual systems.
• Administer co-pay collection from patients.
• Perform clerical tasks, scheduling, and records activities to support patients and staff.

• Prior experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.
• Previous experience in a healthcare setting.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Our network includes 120,000 caregivers across over 50 hospitals and 1,000 clinics in multiple states.

The following is a general note on compensation and benefits: the posted pay range is the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including retirement (401(k) with employer matching), health care benefits (medical, dental, vision), life and disability insurance, paid time off, and other voluntary and well-being resources.

Learn more s/benefits.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area, comprising eight hospital campuses and a network of primary and specialty care locations. We are dedicated to improving the wellbeing of communities by expanding access to quality health care for all.

Providence is an Equal Opportunity Employer. We are committed to a workplace free from unlawful discrimination and harassment. We value diversity and strive to provide equal opportunities for advancement.

For concerns related to posting requirements, please contact the appropriate personnel.
Requisition

Job Details
Company:
Swedish Jobs
Job Category:
Patient Access
Job Function:
Revenue Cycle

Job Schedule:

Full time

Job Shift: Day
Career Track:
Admin Support
Department: 3908 ADMINISTRATION WA 3
Address: WA Seattle 1730 Minor Ave

Work Location:

Swedish Metropolitan Park East-Seattle
Workplace Type:
Hybrid
Pay Range: $22.25 - $33.33