Lead Resident Coordinator

Overview

$23.94-$27.19

Join our Team! We offer an excellent benefits package!

3 weeks vacation
* 12 days sick leave
* 13 holidays
* medical
* dental* vision
* life insurance
* LTD
* AD&D
* pension
* 403b
* catastrophic & accident ins

• Provides oversight of shelter, Respite, and Resident Coordinator staff when supervisor is out. This includes providing guidance, feedback, task assignments, and facilitating decision making with team.
• Ensure compliance with safety, Cleanliness and security procedures throughout Nativity House Programs.
• Participates in interviews and decision making for hiring resident coordinators and respite staff as needed when program supervisor is not available.
• Provide training and support for new staff in respite and resident coordinator roles.
• As part of the HAS team, provides behavioral management, using de‑escalation techniques to defuse disruptive behavior including arguments and fights among residents and guests.
• Works with staff to welcome new respite guest and ensure all paper work and files are accurately completed by staff.
• Communicate and complete reports for incidents, issues, and other relevant information accurately and timely to appropriate staff through recording entries into the computer system, log book, and/or personally through meeting as appropriate.
• Respite Lead is responsible for finding coverage when there is a call out on the weekend or when the program supervisor is not available.
• Assists with facilitating guest transportation to/from medical procedures, as well as picking up medications for guests, when needed.
• Oversees the Homeless Management Information System (HMIS) data entry for the respite program. Works with the program manager, supervisor, and county HMIS administrator to ensure accurate HMIS data entry.
• Completes HMIS trainings, attends HMIS administrator meetings and other HMIS related meetings and training as required.
• Ensures that an intake interview occurs with each guest to get an understanding of their history, issues contributing to homelessness, barriers to housing, and their stage of change.
• Ensure all clients are in‑compliance with the respite/hospital program objectives.
• Coordinate intake process with staff and/or communicate with the hospital to prepare for the arrival of future respite clients.
  
  Evaluate clients for approval/denial from the hospital.
• Facilitate discharge plan from partnered hospital and help client maintain adherence.
• Maintain computer based and hard copy social service records on all guests. Insure that’s case notes are completed in a timely manner.
• Works closely with the Case Managers to provide coordinated services to guests.
• Responsible for being the second witness at shift change for narcotic counts with the client present.
• Other duties as assigned.

• High School Diploma or G.E.D.
• Must have 2yrs experience working with the homeless population.
• Proof of negative TB test within the past 12 months.
• Must obtain Food Handler’s card within first 3 months of employment.
• Ability to be compassionate, nonjudgmental, and set clear personal boundaries.
• Ability to set clear limits and consequences and manage triangulation with guests and staff.
• Ability to take strong initiative and ownership of the position, be proactive in problem solving, and be an effective team communicator.
• Ability to form and maintain
  
  Courses a strong team commitment with staff.
• Work with diverse population including people with active mental health and chemical dependency issues.
• Be a positive and proactive team member.
• Applicant must successfully pass required background checks prior to an offer of employment.
• Must have reliable transportation, valid driver’s license, automobile insurance and provide current auto registration.
• Must have an fez accepting driving record per CCS’ driving policy, (required to provide current driving abstract).
• Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.
• Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.
• Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

• BA in Social Science preferred.