Community Engagement Sr Spc; Pierce​/Thurston Counties

Overview

*** Candidates For This Position Must Reside in/near Pierce or Thurston Counties**
* *** Bilingual, Any Language Accepted, Spanish preferred***

Are you passionate about serving and helping your community? Do you enjoy building relationships?

Molina Healthcare is hiring a Growth & Community Engagement Senior Specialist in either Pierce or Thurston County. This role will also have occasional travel to King County upon business needs.

This critical role goes far beyond simply attending events or programs. At Molina, our work is rooted in making a meaningful impact on people’s lives—whether that’s educating individuals about their health insurance coverage or partnering with community agencies to ensure the community has access to the resources needed.

This is a highly community- and externally-facing role, requiring frequent engagement with community-based organizations, faith-based organizations, healthcare providers (clinics, hospitals, and community health centers), and nonprofits focused on areas like housing, food access, and behavioral health.

• Under limited supervision, responsible for carrying out enrollment events and achieving assigned membership growth targets through direct and indirect marketing activities, with the primary objective of improving the plan s overall “choice” rate. Works collaboratively with other key departments to increase Medicaid assignment percentage for Molina.
• Provide leadership for new or less experienced Enrollment Growth team members by training, developing, coaching, mentoring and serving as a positive role model. May also serve as the Acting Supervisor or Manager for the team upon management request.
• Achieve monthly, quarterly, and annual enrollment goals & growth and choice targets, as established by management.
• Develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs) and providers, ensuring all efforts are directed towards building Medicaid membership. Move these relationships through the enrollment pipeline.
• Schedule, coordinate & participate in enrollment events, encourage key partners to participate, and assist where feasible.
• Work cohesively with Provider Services to ensure providers within the assigned territory are aware of Molina products and services. Establish simple referral processes for providers and CBOs to refer clients who may be eligible for other Molina products.
• Be viewed as a subject matter expert (SME) by community and influencers on the health care delivery system and wellness topics.
• Deliver presentations, attend meetings and distribute educational materials to both members and potential members.
• Answer incoming calls from prospective and current members. Provide them with information and materials about Molina Healthcare. Direct members to the appropriate Molina department(s) as needed and assist with contacting department(s) through in-house phone line assistance.
• Coordinate, lead, and execute company programs for each of their prospective regions.
• Assist and execute Molina turnkey events and align media components.

Education & Experience

REQUIRED EDUCATION: Bachelor’s Degree or equivalent, job-related experience.
PREFERRED EDUCATION: Bachelor’s Degree in Marketing or related discipline.

REQUIRED EXPERIENCE:

• 5 years of related experience (e.g., marketing, business development, community engagement, healthcare industry).
• Demonstrated exceptional networking and negotiations skills. Experience with sales and marketing techniques.
• Demonstrated strong public speaking and presentations skills.
• Demonstrated ability to work in a fast-paced, team-oriented environment with little supervision.

LICENSE, CERTIFICATION, ASSOCIATION:

• Must have valid driver’s license with good driving record and be able to drive within applicable state or locality with reliable transportation.

PREFERRED EXPERIENCE:

• Fluency in a second language highly desirable, Spanish preferred
• Ability to attend public events in outdoor venues in all weather conditions.
• Ability to sit and stand for long periods.
• Ability to drive up to 3 hours to attend events. Must be able to lift 30 pounds.
• Prior related work experience in a senior or…