Community Resource Navigator

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services.

Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary  The role of the Community Resource Navigator is to provide information and assistance to individuals  seeking health coverage, health care and other local resources that aid them in maintaining a healthy life  style. They help in educating eligible individuals on how to navigate health insurance options, public  programs, and Sea Mar services and assist with the application processes. They aid newly assigned and  high risk patients in scheduling their initial appointment for medical, dental and care management  services.

They provide case management and or participate in intervention strategies that remove  barriers that may result in appointment no shows. This service is provided at both Sea Mar service  locations or through home visits as necessary. They are responsible for meeting and maintaining all  Washington State and Sea Mar testing and certification requirements related to their duties.  Duties and Responsibilities  As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on   the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances   self-worth.

Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered,   culturally-aware services.  Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an   excellent client experience by:
Understanding and empathizing with client needs   Surpassing client expectations   Demonstrating a high level of integrity   Exhibiting compassion and commitment   Advocating for social justice   Taking pride in individual work as well as that of the team   Continually learning to stay current with industry standards, best practices and technology  As a Sea Mar employee, the individual in this position commits to adherence to these values to their  utmost ability and endeavors to strengthen and embody this mission daily.

Job Description  ESSENTIAL DUTIES and RESPONSIBILITIES  The successful applicant will:
Pro-actively aid in increasing public awareness regarding health coverage enrollment  opportunities by planning and conducting outreach activities within the community, participating  at both Sea Mar sponsored and non-Sea Mar sponsored events.
Assist in the development and distribution of informational/promotional materials, and  establishes and maintains referral relationships with local organizations, agencies, institutions and  businesses as directed by the Managed Care Department.
They will routinely work uninsured lists from Sea Mar dental, behavioral health, and ancillary  service sites to advance enrollment of eligible individuals onto health coverage and inform non  eligible individuals about health care options.
Assist consumers with online public health coverage and program applications, provide the  necessary information for consumer to navigate health plan options and make well informed  decisions.
Serve as a service navigator for consumers wishing to establish Sea Mar as their medical home,  by providing information regarding services available, and consumer rights and responsibilities.
Be responsible for assisting high risk patients in scheduling a care manager appointment and  facilitate processes to ensure they’ve established care. In using a case management model  incorporating home visits if necessary to assist patients who fail to…