Academic Advisor​/Recruitment and Retention Specialist

Academic Advisor/Recruitment and Retention Specialist

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The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world‑class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth.

More information about UW Tacoma and its strategic plan can be found here.

• Manage the admissions process and monitor electronic application materials through UW MyGrad, Slate and/or other applicable recruitment and admission systems.
• Screen all applicant materials for minimum qualifications. Conduct preliminary review of all completed files, including transcript evaluation for potential prerequisite classes, calculating GPA, and obtaining required test scores as applicable.
• Provide assistance to prospective students from the first point of contact through submitting a completed application. Advising includes informing applicants of any required WA State tests for admission or completion of certification.
• Correspond with and support applicants regarding the status of their application files, providing accurate and timely academic and professional advising to prospective students. Discuss campus services, programs, and policies, and procedures in depth.
• Create and maintain application files that represent the e‑files that are used for admission review by program faculty and post‑admission advisors.
• Document and confirm pre‑admission and final admission decisions, communicating final outcomes to prospective students and faculty program director(s) in a timely manner. Track and document student progress and acceptance.

• Work with the Advising Team, faculty program directors, the UW Graduate School, and other applicable units to support admitted students to complete admission steps.
• Work with the Advising Team and faculty program directors to retain and support students through degree requirements and program completion.
• Provide course scheduling advice and registration codes to enrolled students.
• Support admitted, enrolled, and returning students with tasks such as on‑leave, reinstatement, course drops, grade appeals and petition requests.
• Provide enrolled students with information and resources related to campus services and wrap‑around support as needed.
• Partner with appropriate faculty, instructors, program supports, and staff colleagues to address student concerns. Similarly, support students in navigating conflict and other challenging situations that may impede their performance and progress.
• Partner with faculty and staff, and other internal and external stakeholders, in coordinating and planning relevant school and career‑related events and services.

• Update and maintain recruitment materials, including program advertisements, brochures, and web content.
• Regularly update the school’s social media channels and presence (i.e., Facebook) with recruiting and program information. Develop new recruitment and social media channels as appropriate.
• Host multiple information sessions off and on site per year (including virtual sessions) that offer detailed information about our academic programs and student admission processes to the UW. Follow up with attendees as appropriate to continue the recruiting cycle and answer their questions in a timely manner.
• Serve as the school’s representative at UW Tacoma (UWT) meetings related to recruitment and advising. e.g., participate in Graduate Program Nights, local and regional recruitment fairs, and other UWT new/prospective student events.
• With the Advising Team, coordinate, schedule, and participate in career fairs and recruitment events in PK‑12 districts and the…