Dental Department Supervisor

Overview

Dental Department Supervisor — Portland, OR

• $30.76-$37.68/hour DOE with the ability to go higher for highly experienced candidates
• Hiring Bonus Structure:
• At Hire: $2,100.00
• At 180 days (6 months): $2,800.00
• At 12 months: $2,100.00
• Bonus will be pro-rated based on Full Time Equivalency (FTE)
• 100% employer-paid health insurance, including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more

• Bilingual (English/Spanish) is strongly preferred
• Proven experience in a supervisory role within a dental or healthcare setting
• Strong leadership and mentoring skills
• Excellent organizational and communication skills
• Knowledge of dental practices and procedures

• Coach, mentor, and train dental support staff. Conduct performance evaluations and address any performance or behavior issues
• Encourage and support staff in seeking educational opportunities and job-related training
• Oversee the recruitment and selection of dental support staff. Provide comprehensive orientation on job requirements, policies, and procedures
• Create and maintain a work environment that supports diverse ideas, backgrounds, and styles. Drive employee engagement and retention
• Plan and manage the daily functions of the Dental Department. Ensure efficient workflow and coverage for all support staff
• Manage Provider schedules to ensure guidelines are followed and daily targets are met
• Review and monitor various reports in the Epic system, including sliding fee eligibility and utilization
• Manage AIDET patient communication surveys, compile results, and implement improvements
• Handle all Release of Information requests and coordinate with Risk Management
• Prepare reports for leadership and ensure compliance with YVFWC policies, procedures, and standards

• High School Diploma or GED + 5 years of experience in a dental office (front or back) and/or front medical office OR
• Bachelor’s Degree + 1 year of experience in a dental office (front or back) and/or front medical office OR
• Associate’s Degree + 3 years of experience in a dental office (front or back) and/or front medical office
• One year of supervisory experience is preferred
• EFDA certification preferred within 90 days of hire
• Dental Assisting National Board of Radiology Proficiency preferred
• CPR Certification is required within 30 days of hire

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