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Customer Service Rep HelpDesk/Support Technical Support

Logistics Customer Care Specialist: Escalations

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: Saia
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22.15 - 27.3 USD Hourly USD 22.15 27.30 HOUR
Job Description & How to Apply Below
A logistics and transportation company is seeking a candidate for a customer support role responsible for delivering escalated support to customers. The position involves resolving disputes, managing claims, and ensuring customer satisfaction by coordinating with various departments. Ideal candidates should have a high school diploma and at least 5 years of related experience.

This role offers competitive pay between $22.15 to $27.30 per hour based on experience, along with a commitment to employee success and a positive work environment.
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