PABCO - Sales Administrator

About the Role
We’re looking for an outgoing, energetic person who loves helping others and thrives in a team environment. As a Customer Service Admin, you’ll be the friendly voice customers and contractors rely on for support. You’ll handle warranties, claims, and contractor programs with a positive attitude and genuine enthusiasm for creating a great experience, every single time.

• Deliver friendly, professional, and responsive service to customers and contractors
• Process and track warranty and claims requests with accuracy and care
• Manage contractor program submissions, reporting, and communication
• Keep customer data up to date in our CRM (Hub Spot) and assist with sales reporting
• Serve as the main contact for our contractor program hotline
• Step in to support the Customer Service Lead as needed

• A big, friendly personality and a genuine love for helping people
• Strong communication and organization skills
• High energy, positive attitude, and eagerness to learn new things
• Experience in customer service or administrative support
• Comfort using Microsoft Office and learning new systems (CRM experience a plus)
• Ability to handle multiple priorities in a fast-paced environment

At PABCO Roofing, we take pride in our products and the people who represent them. You’ll be part of a supportive, upbeat team that values collaboration, dependability, and creating a positive experience for our customers.

All applications are reviewed by real people: no AI screening or automated filters.

Local Wages: $27 - $35

PABCO offers an excellent benefits and compensation package including medical, dental, vision, 401(k), profit sharing retirement plan and wellness programs. We are an equal opportunity employer and promote a drug free workplace. PABCO Roofing Products is proud to offer the following benefits to employees who meet eligibility requirements:

• Medical
• Dental
• Vision
• Life Insurance
• Accidental Death and Dismemberment
• Short and Long Term Disability
• 401K
• Profit Sharing Retirement
• Opportunity for various discretionary bonuses
• One week of vacation the first year
• Sick time accrued in accordance with State law
• 10 Paid Holidays per year
• Double time at 50 hours worked or more for non-exempt employees

* Variables in stated pay may be attributed to education, experience, regional location, minimum wages, and internal promotions may include factors such as merit and seniority. We practice equal opportunity employment and are a safety-sensitive, drug-free workplace.