Event Staff Tacoma Dome Station

Overview

Position: Event Staff
Location: Tacoma Dome Station
Pay: $20.00 an hour
Shift: Subject to events (shifts vary)

As Event Staff, you will play a key role in creating a seamless and positive experience for customers using our parking facilities during events. Your primary responsibilities include assisting customers with payment inquiries, directing traffic flow, and ensuring smooth entry into the parking areas. You will also manage challenging customer interactions with professionalism, always adhering to established site policies.

Final date to receive applications: 8 October 2025

Department: Operations - Field (OPS
001)

Location: R130- E 25th St

Compensation: $20.00 / hour

• Assist customers with payment questions and troubleshoot issues.
• Direct vehicles to the appropriate parking locations.
• Process parking fees during entry procedures.
• Provide clear, friendly, and professional communication at all times.
• In this role, you will: assist customers who are unsure of how to pay for their parking;
• Deal with irate customers and solve issues to the best of your ability within the policy and framework set out for the site (service is priority).
• Assist customers with the overall in-process of parking.
• Collect parking fees.
• Identify and report safety concerns to the direct supervisor.
• Other duties assigned.
• Responsible for maintaining and operating equipment belonging to Reimagined or the Property manager during your shift.
• Interacts face to face with customers.
• Control of all tools and equipment required to perform duties.
• Be organized.
• Make suggestions and recommendations relating to how various jobs are performed.
• Consult with your supervisor or manager regarding items relevant to the parking operation.
• Act as a front-line employee, an extremely important function of this position.
• Uniforms with company logo or crest must be worn on duty in a neat and well-groomed manner. Appearance is representative of the company.

• Strong command of the English language; be friendly, even-tempered, cooperative, able to work independently and communicate effectively.
• High School Diploma or GED required.
• Basic Technical Education.
• Customer Service Experience required.
• Parking related experience.

• 401(k) Plan:
  Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off:
  Paid sick leave based on state laws and regulations.
• Employee Assistance Program:
  Access behavioral health care to assist with personal needs for you and your family members.