Sewer Contract Manager; Business Services Analyst Senior

Environmental Services invites you to join our team as a Sewer Contracts Manager! In this role you will manage the full lifecycle of contracts and partner with internal customers and stakeholders to ensure agreements meet contracting standards and requirements. This role is essential to identifying, managing, and mitigating risks on behalf of the Wastewater and Stormwater utilities. You will work in a collaborative environment that values problem solving, analytical thinking, and a growth mindset.

This position is a part of our Rates & Budget team.

The Environmental Services Department believes everything we do supports healthy neighborhoods and a thriving Puget Sound, leaving a better Tacoma for all. Our goal is to be a leader in the industry by creating cost‑effective programs to sustain a high quality of life and increase customer satisfaction with innovative approaches to solid waste, wastewater, and stormwater management.

As part of the Rates & Budget team, this position plays a vital role in supporting all phases of formulation, development, negotiation, and administration of material and service contracts; actively ensuring contract compliance. This position will directly oversee and supervise financial assistants dedicated to payment and procurement. In addition, the role will improve processes with a clear focus on customers, employees, and operations.

We are seeking a strong leader, who can work independently and is detail oriented with the ability to manage competing priorities and projects. This individual should enjoy the challenges of a dynamic and fast‑paced work environment.

• Materials and Services Contracts Development and Management: Organize, execute, and manage all phases of development, evaluation, negotiation and awarding of material and service improvement contracts in accordance with all rules and regulations.
• Procurement and Payables. Oversee teams dedicated to procurement and payment functions, reconciliation, and tracking of revenues for Wastewater and Stormwater. Understand the nature of all finance related tasks including creating purchase orders, reviewing invoices, and procure to pay workflows. Ensure timely processing of all invoices, accounting, and reconciliation.
• Employee Supervision. Supervise employees, manage scheduling, and conduct performance review and evaluations. Builds effective teams, outline goals, and provide career path assistance to develop industry leaders. Ensure all policies, procedures, and daily expectations are followed.
• Financial Management. Collaborate with Budget Liaison to develop, recommend, and manage the biennium budget for sewer contracts. Working with data analyst to ensure contract projections and assumptions are included, updated, and accurate within the Wastewater and Stormwater rate models.
• Community/Customer Relations. Build and maintain relationships with vendors, manufacturing representatives and contractors to maintain open communications and good working relationships. Negotiate contract terms and conditions in a manner that promotes a good working relationship.
• Research and Analysis. Analyze, research, and interpret complex policy, code, and legislative information related to contracts and purchasing. Conduct and support ad hoc analyses and contribute ideas toward the development of various purchasing and contract policies for Environmental Services.

• Bachelor's degree in business management, accounting, public administration, finance, or a related field.
• Four (4) years preferred actively establishing, monitoring and/or negotiating contracts, adhering to procurement policies and procedures including review of invoices, and overseeing expenditures, preferably in the public sector or a utility.

Equivalency: 1 year of experience = 1 year of education

• Communicates effectively by conveying a clear understanding of objectives and strategies. Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
• Network internally and externally within the Wastewater and…