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Affordable Support Manager II; LIHTC

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: Cceasternwa
Full Time position
Listed on 2026-03-09
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Administrative Management, Business Administration, Data Entry
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Affordable Support Manager II (LIHTC)

WE OFFER EXCELLENT BENEFITS

  • FREE Employee Medical Insurance
  • FREE Employee Dental Insurance
  • FREE Employee Vision Insurance
  • Sick leave (8 hours of paid sick leave per month)
  • Vacation (Minimum of 2 weeks paid vacation)
  • Discounted health memberships
  • Retirement (Employer contribution - 3% contribution and an additional 3% employer match)
  • FREE Long-Term Disability Insurance
  • FREE Life Insurance
  • 13 Paid Holidays
CCEW MISSION

Feed the hungry, heal the hurting, welcome the stranger.

CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.

JOB

SUMMARY

The Affordable Support Manager II is an intermediate to advanced level position and supports The Affordable Team in maintaining regulatory compliance within the affordable housing program. As part of The Affordable Team, is responsible for preserving the affordable housing portfolio for Catholic Housing Services of Eastern WA through federal, state, and local compliance. Keep current on all changes in landlord-tenant law and affordable housing regulation and assist with distributing information to Compliance, Asset Management, and Property Operations staff in all regions.

This position uses YARDI Systems as the centralized data system, increasing accuracy, eliminating duplicate data, reducing errors, and gaining complete Affordable oversight. Using YARDI exclusively to simplify compliance procedures, minimize mistakes, manage multiple subsidy layers, and allow real-time reporting and a single point of entry to streamline daily operations.

JOB DUTIES / RESPONSIBILITIES
  • In conjunction with The Affordable Team, manage and maintain CHC's affordable housing portfolio, including tenant file reviews, audits, onsite file reviews, and track and complete certifications.
  • Responsible for the timely submission of Voucher Processing to HUD (TRACS) and USDA RD (MINC). Monitor open Certifications that are past their effective date monthly. Report any error reports or voucher rejections to the Compliance Director with a formulated action plan. Train the Affordable Support Manager I as a backup.
  • Scheduling any funder/investor visits for all CHC properties (REAC, MOR, Commerce, WSHFC, Investor, etc.). Communicate to the appropriate staff the date, time, and requirements for a visit. Provide any pre-visit documents to the requesting agency within the requested deadline. Work with appropriate staff members to prepare for the site visit. Work with appropriate staff to respond to asking agency on findings by the required deadline.
  • Respond to investor requests within the requested deadline. Requests can include site questionnaires, rent rolls, resident files, etc.
  • Process and implement Gross Rent Changes. Assist and monitor communications to Regional Operations Managers and site staff regarding any changes needed by staff to complete. Follow-up with staff bi-weekly on status and completion. Train the Affordable Support Manager I as a backup.
  • Responsible for maintaining all HUD EIV Binders for all CHC HUD PBRA Assigned Properties. The Affordable Support Manager III will back up this function.
  • Respond to Yardi Compliance Work Orders within three business days of being entered into Voyager by site staff. Follow-up on all open work orders at least bi-weekly until closed.
  • Provide support and answer day-to-day questions regarding appropriate program compliance certification, outstanding issues, and correct policy and procedures to Regional Operations Managers, Property Managers, and Assistant Property Managers.
  • Assist in onboarding new CHC staff. To include but is not limited to Yardi Systems Access, Technical Support to CHC staff, and Affordable Training.
  • When needed, visit properties throughout the CHC portfolio as assigned by the Compliance Director. Attend desk reviews as assigned by the Compliance Director.
  • Perform property site audits with other Affordable Team members annually for the CHC Portfolio.
  • Assist the Compliance Team as needed in managing the referrals received from local Housing Authorities. This will include:
    • Manage PSH Catholic Housing Communities referral wait list.
    • Coordinate with Housing Authority PSH liaison weekly or as needed.
    • Initiate the initial contact and meeting with the Applicant.
    • Conduct intake and screening.
    • Gather appropriate Income/Asset verifications.
    • In conjunction with the Affordable Support Manager and Compliance Director Assessing appropriate housing placements.
  • When needed, assist the Compliance Director and Affordable Support Manager III with Income/Rent Limits to include input into Yardi, Income/Rent Limit Spreadsheet Updates, and timely notice to Property Staff.
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