Client Services Clerk

Schedule
:
Monday to Friday, 8:00 am to 5:00 pm

Work location
: 4301 S Pine Street, Suite 158, Tacoma, WA 98409

We are a fast-growing immigration law firm serving clients across the western United States, with offices in Tacoma, Spokane Valley, the Tri-Cities, Wenatchee, and Las Vegas. Our work is focused exclusively on immigration services.

Our clients often come to us during high-stakes, deeply personal moments. That is why accuracy, confidentiality, and professionalism are non-negotiable in everything we do.

As a Client Services Clerk, you will be a key part of the client experience. Your work helps the team deliver prompt, reliable support while keeping client information organized and handled with care. You will thrive here if you enjoy a collaborative, fast-paced environment and take pride in doing things the right way.

• Support clients with clear, respectful communication in Spanish and English
• Assist with day-to-day client service tasks and follow-ups
• Maintain accurate records and documentation with strong attention to detail
• Use Microsoft Office and Adobe Acrobat to manage and process documents
• Solve problems proactively and bring solutions when issues come up
• Work closely with the team to keep workflows moving efficiently

• Bilingual in Spanish and English
• Strong interpersonal skills and professionalism with clients
• Detail-oriented and reliable with confidential information
• Comfortable working in a fast-paced environment
• Able to think independently and creatively solve problems
• Proficient in Microsoft Office and Adobe Acrobat

• Microsoft Office: 1 year
• Customer service: 1 year

• Established and growing firm with long-term stability
• Real opportunity to grow with the company and make an impact
• Ongoing training and development, we invest in our staff
• Team culture that values accountability, collaboration, and excellence