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Elders Services - Medical Assistant - Health Records

Job in Tacoma, Pierce County, Washington, 98417, USA
Listing for: Puyallup Tribe of Indians
Full Time position
Listed on 2026-01-18
Job specializations:
  • Administrative/Clerical
    Healthcare Administration
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals ...

Open:
January 14, 2025

Close:
When Filled

Job Title:
Medical Assistant – Health Records

Department: Elders

Reports To: Director

Hours: 40 Hrs/Wk – Full Time

Salary: Based on Salary Matrix+Benefits

Requisition: 844

* Salaries are market competitive. For accurate salary information, call  or email (Use the "Apply for this Job" box below). Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary

This position is responsible for organizing and maintaining Elder Service health records including scanning, filing, electronic filing of documents as required. Process continual flow of health information materials, health record updates and deliver/retrieve documents within the organization. Uphold and maintain confidentiality of all patient health information and adhere to PTOI and Elder Services confidentiality rules, policies and procedures. As MA assist with scheduling appointments, work with other entities to ensure smooth operations.

Provide administrative support to Elder Services/HoRR departments as required. This position is a combination of working directly with elders and completing administrative tasks. Record patient history and personal information. Uphold and maintain confidentiality of all elder information to adhere to Elders Services and PTOI confidentiality policies, rules, and procedures.

Essential Duties and Responsibilities
  • Provide a high level of customer service involving culturally appropriate interactions and connections with customers, the community and co-workers.
  • Answers multi-line phone, routes telephone calls and documents messages. Able to distinguish priority of calls and notifies appropriate personnel.
  • Provide staff administrative support and back up including answering phones, appointment scheduling, compose and or generate letters, and mail distribution as needed.
  • Displays a positive, friendly and helpful attitude with all elders, residents and staff.
  • Follows policy and procedures related to HIPAA laws, confidentiality laws, code of ethics and privacy principles.
  • Files information in community charts as well as scans resident documentation into Care Suite, such as physician orders and nursing notes, assessments, progress notes, lab reports, x‑ray results, correspondence, etc., either manually or electronically into the elder’s charts.
  • Ensures elder records are properly completed, assembled per established protocols, coded, updated with insurance coverage, providers, NOK etc., before filing.
  • Extracts information from records for insurance companies, Medicare, Medicaid, VA, etc., in accordance to established policies and procedures and privacy rules.
  • Completes portion of death certificates as indicated.
  • Proficient with Care Suite Electronic Health Records (EHR) or similar EHR.
  • Captures clinical and administrative information in a timely manner effectively.
  • Types, performs word processing duties, correspondence, filing and other clerical duties related to PHI, documentation, reports and messages.
  • Represents the PTOI in a positive and professional manner when interacting with residents, co‑workers and the community.
  • Demonstrates positive interpersonal relations skills in dealing with staff, elders s, and management.
  • Proficient in written and oral communication and documentation.
  • Demonstrates computer, time management and organizational skills.
  • Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
  • Completes and Records Releases of information in resident electronic health record. As well as files in Community elder’s health records.
  • Schedules elder appointments, coordinate services outside Elder services and other administrative duties as needed
  • Assists with home visits as needed as directed by supervisor(s).
  • Transports Elders when directed by supervisor.
  • Attends and participates in annual mandatory training,…
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