Mid Market Account Manager, Business

Overview

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum’s reputation for trusted solutions.

• Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
• Win back former customers by presenting compelling solutions and incentives
• Achieve monthly revenue quotas through strategic account management and targeted sales activities
• Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
• Develop customer-centric proposals that articulate Spectrum’s value proposition
• Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
• Maintain comprehensive sales databases to track activity and customer information
• Work closely with Sales Support and Marketing teams to drive successful account outcomes
• Participate in sales meetings and training sessions to deepen your knowledge and expertise

• Office-based role with occasional travel to customer locations

• High school diploma or general education degree required (GED)

• Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

• Bachelor’s degree in a business-related field

• Account management or sales experience in the telecommunications B2B industry

• Practical experience using CRM systems such as Salesforce
• Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Note:

This position includes base pay information and potential incentives. For transparency, the base pay range is generally between $39,900.00 and $65,800.00, with actual compensation considering skills, qualifications, experience, and location. Some positions are eligible for additional incentive-based compensation such as bonuses. There is a commission earnings target starting at $64,734.

Get to Know Spectrum:
Spectrum provides superior communication and entertainment products for residential and business customers. Our offerings include Spectrum Internet, TV, Mobile and Voice, plus Spectrum Networks and Spectrum Reach. The organization is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Spectrum is committed to growing a diverse and inclusive workforce.