Supervisor, Retail, Retail & Store Manager

Overview

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Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity. Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more.

Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Job Title:

Supervisor Outlet

• Client & Service Expert: Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new customer to the store.
• : Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
• Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
• Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales.

• Leadership Presence: Achievement of personal sales goals.
• Educate team on sales plans, personal sales goals, store stats and drive team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles.
• Foster a team environment by creating a fun, competitive, inviting atmosphere.

• Building Brand Equity: Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer.
• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.

• Operational Excellence: Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility.
• Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory.
• Adherence to Kate Spade loss prevention policies and operational procedures.

• The accomplished individual will possess
  :
  Strong written and verbal communication skills; detail oriented; proactive ability to multi task and prioritize.
• An outstanding professional will have
  :
  Minimum 2-3 years’ experience in luxury goods or a comparable retail environment; college degree preferred; prior luxury goods experience preferred.
• Physical requirements
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  Available to work store schedule, as needed, including evenings and weekends; standing for extended periods of time; able to safely lift boxes up to 40 pounds; comfortable climbing ladders.

Our Competencies for All Employees:
Drive for Results, Customer Focus, Creativity, Interpersonal Savvy, Learning on the Fly, Perseverance, and Dealing with Ambiguity. Our Competencies for All People Managers:
Strategic Agility, Building Effective Teams, Managerial Courage.

Kate Spade is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position requirements and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or other protected statuses. Visit Kate Spade at .

Americans with Disabilities Act (ADA)

Kate Spade will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services.

BASE PAY RANGE $16.00 TO $24.75

* Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Benefits
:
General Description of All Benefits: health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees may enroll in the company 401(k) plan and take paid time off for wellness needs and vacations. For additional information about benefits, see the U.S. Store Compensation & Benefits information. General Description of Other Compensation:
Eligible employees will be able to receive discounts on certain products and incentive compensation.

Nearest Major Market: Syracuse

Job Segment: Outside Sales, Sales