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Operations Leader — Guest Experience & Revenue

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Association Of Zoos & Aquariums
Full Time position
Listed on 2026-01-17
Job specializations:
  • Hospitality / Hotel / Catering
Job Description & How to Apply Below
Location: City of Syracuse

A leading nonprofit organization in Syracuse is seeking an Operations Manager responsible for overseeing all front-of-house revenue and guest-facing operations. This role requires a minimum of 7–10 years of operations leadership in a high-volume environment, alongside strong financial acumen and excellent communication skills. The Operations Manager will ensure compliance with safety standards, lead the operational readiness of guest functions, and deliver exceptional customer service.

This position is crucial for ensuring a memorable experience for all guests.
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