Night Guest Attendant

Overview

Night Guest Attendant at Hotel Management and Consulting, Inc. is a roles-focused, overnight guest services position. The role involves working independently during the night shift and serving as the face of the property, handling guest needs and maintaining safety and security.

• Property inspections during the night to ensure safety and security.
• Guest services: assist with after-hours check-in/check-out and address guest needs or concerns with high-quality service.
• Laundry duties: manage laundry operations, including washing, drying, folding, and organizing linens and towels; maintain a clean laundry area.
• Cleaning & maintenance: vacuum, dust, sanitize public areas, stock cleaning supplies, and perform room preps as needed when day shift housekeeping is unavailable.
• Emergency procedures: follow property emergency procedures and ensure security for guests and property.
• Other duties as assigned.

• Hourly rate: $17.00 - $19.00 (dependent on experience).
• Daily Pay access to withdraw earnings.
• Medical, dental, and vision benefits for full-time employees, plus paid time off.
• Employee Assistance Program for personal or work-related concerns.
• Career growth opportunities within the company.

• Minimum of one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem-solving abilities.
• Proactive in solving problems.

• Ability to kneel, squat, stand, sit, bend, and twist for long periods.
• Lift, push, or pull up to 20 lbs regularly; up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. This document does not guarantee employment and employment is at-will. Equal employment opportunities (EEO) are provided to all employees and applicants irrespective of race, color, religion, sex, gender identity, sexual orientation, pregnancy, parental status, national origin, age, disability, or other non-merit factors. We comply with applicable federal, state, and local laws governing non-discrimination.

This policy applies to all terms and conditions of employment. We participate in E-Verify where applicable. We are a Drug Free workplace.