Receptionist, Healthcare

Overview

Job Summary:

Greet clients as soon as they arrive and connect them with the appropriate party. Check in/check out patients. Make appointments for patients calling office and patients completing visit. Answer the phone in a timely manner and direct calls to the correct staff members. Retrieve faxes through electronic software program and direct/scan them to appropriate electronic record. Take and send via EPIC telephone messages/encounters to clinical staff and providers.

Notify practice manager of any complaints or problems. Prepare and mail any patient correspondence. Handle incoming and outgoing mail. Tracks patient appointment cancellations and no shows. Attempts to reschedule appointments and sends out no show letters. Notifies practice manager. Other tasks within scope assigned by Nurse Manager.

• High school or equivalent and one year office experience in a related environment.
• Proficient use of computer and other office equipment.
• Has knowledge of commonly-used concepts, practices and procedures within healthcare.
• Possess excellent communication and multitasking skills, as well as positive interpersonal skills and strong organizational skills.
• Will consider equivalent combination of education and experience.

• Experience in a physician office with EPIC or an electronic medical record system.

• Monday - Friday 8:15 - 4:45 PM

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.48 - $28.17

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office:
Med Best Medical Management