Collections Billing Associate
Listed on 2026-02-01
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Healthcare
Healthcare Administration
Join to apply for the Collections Billing Associate role at KPH HEALTHCARE SERVICES, INC
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The following are the duties performed by employees in this classification.
OverviewScope of Responsibilities
:
The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.
Job Summary: The following are the duties performed by employees in this classification.
Responsibilities- Face-sheet and census entry to ensure accurate billing.
- Verifying primary and secondary insurance coverage on residents.
- Provide customer service and problem resolution to facilities and residents.
- Account reconciliation and account refund requests
- Complex account reconciliation
- Account adjustments, bad debt processing
- Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
- Track and re-bill pending Medicaid accounts
- Re-bill claims as needed
- Identify pattern problems (improper patient demographic data entered, insurance information not entered, etc). Initiate corrective action plan and notify management.
- Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
- Recognize and rectify any errors made within an account
- Set up Lawson accounts for facility and private pay
- Month-end closing process
- Re-bill claims to improve reimbursement from NETRX reporting
- Assist in special projects as required
- Works with minimal supervision
- May assist in orienting and training new employees
- Responsible for completing all mandatory and regulatory training programs
- Perform other duties as assigned
- Attendance Requirements:
Must be available, and on-time for scheduled work shifts - Educational Requirements:
Required:
High School Diploma or GED;
Preferred:
Associates Degree or Higher in Accounting or related field - Experience:
Preferred:
Experience in Accounts Receivable Department or Collections preferred, but not required - Required (Vermont Employees):
Registered with the State of Vermont as a Pharmacy Technician - Job Skill Requirements:
Assertive interpersonal communication skills;
Strong understanding of computer technology
- Cooperation:
Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with - Initiative:
Must work within supervision guidelines and assume additional responsibilities - Flexibility:
Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work - Adaptability:
Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences - Involvement:
Must enjoy the demands of the job and work with interest and enthusiasm - Customer Service:
Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately - Safety:
Must take care of equipment and employ good safety habits - Leadership:
Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams
$ an hour
The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.
KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.
Details- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Accounting/Auditing and Finance - Industries:
Pharmaceutical Manufacturing
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