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Collections Billing Associate

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: KPH HEALTHCARE SERVICES, INC
Full Time, Seasonal/Temporary position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration
Job Description & How to Apply Below
Location: City of Syracuse

Join to apply for the Collections Billing Associate role at KPH HEALTHCARE SERVICES, INC
.

The following are the duties performed by employees in this classification.

Overview

Scope of Responsibilities
:
The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances.

Job Summary: The following are the duties performed by employees in this classification.

Responsibilities
  • Face-sheet and census entry to ensure accurate billing.
  • Verifying primary and secondary insurance coverage on residents.
  • Provide customer service and problem resolution to facilities and residents.
  • Account reconciliation and account refund requests
  • Complex account reconciliation
  • Account adjustments, bad debt processing
  • Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up
  • Track and re-bill pending Medicaid accounts
  • Re-bill claims as needed
  • Identify pattern problems (improper patient demographic data entered, insurance information not entered, etc). Initiate corrective action plan and notify management.
  • Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc.
  • Recognize and rectify any errors made within an account
  • Set up Lawson accounts for facility and private pay
  • Month-end closing process
  • Re-bill claims to improve reimbursement from NETRX reporting
  • Assist in special projects as required
  • Works with minimal supervision
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned
Qualifications
  • Attendance Requirements:
    Must be available, and on-time for scheduled work shifts
  • Educational Requirements:

    Required:

    High School Diploma or GED;
    Preferred:
    Associates Degree or Higher in Accounting or related field
  • Experience:

    Preferred:
    Experience in Accounts Receivable Department or Collections preferred, but not required
  • Required (Vermont Employees):
    Registered with the State of Vermont as a Pharmacy Technician
  • Job Skill Requirements:
    Assertive interpersonal communication skills;
    Strong understanding of computer technology
Behavioral Traits Required
  • Cooperation:
    Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with
  • Initiative:
    Must work within supervision guidelines and assume additional responsibilities
  • Flexibility:
    Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work
  • Adaptability:
    Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences
  • Involvement:
    Must enjoy the demands of the job and work with interest and enthusiasm
  • Customer Service:
    Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately
  • Safety:
    Must take care of equipment and employ good safety habits
  • Leadership:
    Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams
Compensation

$ an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Details
  • Seniority level:
    Entry level
  • Employment type:

    Full-time
  • Job function:
    Accounting/Auditing and Finance
  • Industries:
    Pharmaceutical Manufacturing

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Position Requirements
10+ Years work experience
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