Patient Service Representatitive - Gastroenterology Clinic

Overview

Job Summary:

Main responsibilities include obtaining insurance authorizations for special testing and working the referral work queue, following up with outside offices to be sure patients receive their appropriate appointments. Answering phones and taking messages, monitor incoming faxes, greeting visitors, checking patients in and out of appointments, scheduling patient appointments within our office, managing the No Show appointments and spreadsheet-making sure patients are not lost to follow-up, making appointment reminder calls and assisting with the incoming new patient referrals, other duties as assigned.

• Obtain insurance authorizations for special testing
• Manage the referral work queue
• Follow up with outside offices to ensure patients receive appropriate appointments
• Answer phones and take messages
• Monitor incoming faxes
• Greet visitors
• Check patients in and out of appointments
• Schedule patient appointments within the office
• Manage no-show appointments and maintain a spreadsheet to prevent loss to follow-up
• Make appointment reminder calls
• Assist with incoming new patient referrals
• Other duties as assigned

Associates Degree or pertinent college level courses and two years of administrative/office management experience. Will consider equivalent combination of education and experience.

Work Days:
Monday - Friday daytime hours

Message to Applicants: G3: $18.75 - $28.40

Note:

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office:
Med Best Medical Management