Per Diem Secretarial Float

Job Summary

• Performs secretarial duties under general supervision including scheduling appointments, relaying messages, requesting refills on patient’s behalf, scanning and filing in a fast‑paced environment.
• Regularly answers the hunt line.
• Routinely answers calls prior to voicemail activation.
• Communicates appropriate and approved information to patients without giving medical advice without MD directions.
• Provides practice support which could include switchboard coverage, patient check out, obtaining authorizations and various other practice‑assigned tasks.
• Knowledgeable in all aspects of insurance authorizations; obtains necessary referrals/authorizations from various insurance carriers as needed; schedules outside imaging, MRIs, CTs when necessary and ensures authorizations are obtained prior to patient appointments.
• Works closely with patients, physicians, residents, clinic, management and secretarial staff to facilitate efficient communication among all parties.
• Utilizes knowledge of medical processes and office procedures at all times.
• Effectively communicates and accurately documents via Epic EHR system relaying messages to Physicians and Patient Care team.
• Provides secretarial coverage (desk, phone, message, surgery scheduling coverage) during planned secretarial time away from the office; familiar with section co-worker duties when called upon for coverage; capacity and willingness to work with & for others in section.
• Maintains accurate schedule in EPIC, blocking time where appropriate and inserting add‑on slots when MD is covering.
• Reviews surgery case requests and ensures orders are fully accurate and all necessary information is provided to the surgery schedulers.
• Reviews work queues daily for completion of orders, pre‑ops and miscellaneous paperwork; completes necessary orders/requisitions as indicated in patient notes and by MD protocol.
• Keeps work queues current with all orders worked within 5–7 days of entry.
• Accurately prepares temp chart, ensuring note/report/test results from prior visit are in temp chart; routinely has charts available 3 days prior to visit, and also includes patients added on once charts are prepped.
• Assists with special projects as needed.
• Other duties as needed and assigned by Supervisor.

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

EMR and Orthopedic office experience preferred.

Shifts vary - per diem.

G3: $16.00 - $25.88
Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Med Best Medical Management