Client Care Specialist; 2nd Shift + Shift Differential
Listed on 2026-02-01
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Healthcare
Mental Health, Community Health
Location: City of Syracuse
Overview
Client Care Specialist – Crossroads Adult Care Facility - Full Time
Join the Rescue Mission Team! Shift: 2nd shift, 2:30pm – 11:00pm. Rate of Pay: $17.00 per hour. The Rescue Mission is seeking a Full Time Client Care Specialist to work Thursdays through Mondays, 2:30pm – 11:00pm, for its Crossroads facility, a supportive residence for men with mental, physical, or developmental disabilities. The client care specialist will oversee dispensing medications to residents and assist them in maintaining a safe and clean environment.
The role focuses on maintaining a safe and supportive environment for clients, utilizing Rescue Mission resources to ensure a healthy and pleasant stay and providing an environment of positive change.
Additional duties include:
- Develop rapport with clients and provide support, encouragement, and motivation towards building and/or maintaining independence while maintaining appropriate professional boundaries.
- Participate as a team member to provide the best possible care by completing rounds, monitoring facilities, facilitating drug and breathalyzer tests, distributing personal care items and bedding, enforcing guidelines as appropriate, and referring clients to internal services.
- Share pertinent client information via documentation, meetings, and on an individual basis as needed, maintaining confidentiality as appropriate.
- High School Diploma or equivalent required
- Associate degree in human services or related field or equivalent work experience preferred
- Experience working with homeless, addicted and/or mentally ill clients desired
- Must be fully vaccinated against Covid-19 as required by the Dept. of Health
- Must comply with CDC guidelines regarding Covid-19, including wearing facial masks when working
- Other skills needed to perform effectively include:
- Sensitivity and compassion for the homeless population
- Excellent communication skills
- Interviewing/assessment skills
- Flexibility to change
- Strong interpersonal skills
- Time management
- Crisis management skills
- Maintains a calm professional presence when exposed to complex personalities, problems, and needs of clients
- Computer literacy
Rate of Pay:
Starting pay rate - $17 per hour. 2nd Shift Differential (2:30pm – 11:00pm) – Additional $1.00 per hour. Available
Shifts:
Thursdays – Mondays, 2:30pm – 11:00pm.
Working at the Rescue Mission is a chance to have more than just a career. It is a chance to be part of a team that makes a difference every day. Our Mission and Values are practiced in day-to-day actions throughout the organization. The Rescue Mission has been changing lives for more than 130 years with around-the-clock services providing help for today and hope for tomorrow.
We offer a competitive salary and excellent benefits including Medical, Dental, Vision, 401K, Flexible Spending Accounts, Paid Time off, Group and Voluntary Life, Short-Term Disability, and more.
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