Patient Service Representative - Cardiology

Join to apply for the Patient Service Representative - Cardiology role at Crouse Medical Practice
.

Position Details

• Location:
  
  Syracuse, NY
• Department:
  Cardiology
• Type:
  Full-Time, 8:30‑5:00
• Posted: 06/24/2025 (Non‑Clinical)
• Req # 30599

At Crouse Medical Practice, our focus is on improving the lives of our patients. This focus drives us to recruit the best employees to support our patients. Our practice fosters an inclusive environment that prioritizes work‑life balance, welcoming individuals from all backgrounds to join our close‑knit work family.

• Monday–Friday work week with no mandatory overtime
• Supportive team environment
• Competitive starting rates based on experience
• Annual salary increases
• Opportunities for professional growth & stability within a fast‑growing Medical Practice
• Longevity and consistency of management
• Perfect attendance award
• Tuition reimbursement program
• Employee referral program
• Affiliation with Crouse Hospital

Other benefits include Generous Health/Dental/Vision & Life insurance, Flexible spending account or Health savings account (available first of the month following your date of hire), Employee assistance program, 15 days of paid time‑off within first year of employment, 7 paid holidays annually, and a 401(k) with 4% employer match.

The Patient Service Representative provides secretarial and phone support for the organization utilizing strong verbal and written communication skills. The role involves correctly obtaining and entering patient information, patient scheduling, filing, managing electronic and phone messages, tracking referrals, handling patient balances and charge entry within the electronic medical record (EMR), managing mail, clerical inventory, copying, and answering a high volume of incoming calls from patients.

This position works with providers, managers and staff to promote quality and cost‑effective daily operations, and maintains good interpersonal relationships with patients, families, the public and co‑workers.

• High School Diploma
• Knowledge of medical terminology
• Minimum of 2 years’ experience in healthcare
• Team‑player experience
• Proficient computer use

• Certified Medical Assistant or healthcare related Associate’s Degree
• Interpersonal and intra‑professional competence
• Acute care patient management/organization skills
• Commitment to collaboration with physicians to individualize and enhance patient care
• Medical billing experience
• Knowledge of Medent or other EMR systems

Salary Range: $15.50 – $20.00 per hour

• Entry level

• Full‑time

• Health Care Provider

Referrals increase your chances of interviewing at Crouse Medical Practice by 2x.

Apply BELOW