Receptionist, Healthcare

Job Summary

• Greet clients as soon as they arrive and connect them with the appropriate party
• Check in / check out patients
• Make appointments for patients calling the office and patients completing visits.
• Answer the phone in a timely manner and direct calls to the correct staff members.
• Retrieve faxes through electronic software program and direct or scan them to the appropriate electronic record.
• Take and send via EPIC telephone messages/encounters to clinical staff and providers.
• Notify practice manager of any complaints or problems.
• Prepare and mail any patient correspondence.
• Handle incoming and outgoing mail.
• Track patient appointment cancellations and no‑shows. Attempt to reschedule appointments and send out no‑show letters. Notify practice manager.
• Other tasks within scope assigned by Nurse Manager.

• High school or equivalent and one year office experience in a related environment.
• Proficient use of computer and other office equipment.
• Has knowledge of commonly‑used concepts, practices and procedures within healthcare.
• Possesses excellent communication and multitasking skills, as well as positive interpersonal skills and strong organizational skills.
• Will consider equivalent combination of education and experience.

• Experience in a physician office with EPIC or an electronic medical record system.

Monday – Friday 8:15 – 4:45 PM

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.48 – $28.17

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office:
Med Best Medical Management