Associate Analyst, Technology Innovation

The role provides analysis and support to the Robotic Process Automation team including the design, development and testing of Robotic Process Automation solutions. This position works to design and deliver innovative automated solutions that expand process capabilities, improve accuracy, and create efficiencies across National Grid US.

* Functions as an integrator between the end users and Robotic Process Automation team, helping to create automation solutions to meet business needs

* Participates or leads in various types of meetings or workshops to understand, map, and help shape detailed business processes in order to define and design automation solutions, developing as-is and to-be process flows

* Responsible for the definition, design, configuration, testing, and initial deployment of new, modified and/or enhanced Robotic Process Automations

* Designs and configures RPA processes and objects in Power Automate (processes, outputs, exception paths, and error handling) that are efficient, well structured, maintainable and easy to understand

* Creates testing documentation and performs testing activities, including integration testing, end-to-end (business process) testing and user acceptance testing

* Works within project planning constraints, communicating any identified project risks and issues to the delivery/project manager accordingly and providing inputs to the change control process.

* Minimum of Bachelor's Degree required

* Previous experience with Robotic Process Automation (Power Automate) desired

* Strong people and process skills with the ability to communicate complex information effectively

* Strong analytical, oral and written communication skills required

* Strong problem solving and troubleshooting skills required

* Ability to prioritize, schedule and complete configuration and testing required for multiple applications with overlapping schedules

* Excellent Microsoft suite knowledge; MS Excel, MS Outlook, MS Access and other technical skills required

Salary

$69,000 - $81,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.