Telecom Analyst
Listed on 2026-03-01
-
Engineering
Telecoms Engineering
Telecom Analyst
- Syracuse
- Information Management & Technology
- Full-time
- Opening on:
Feb 6 2026 - IMT-Telecommunications
- State of New York
- TH Staff Assistant 1, NSSL2
- 88205
- UUP (State University Professional Services Unit)
Responsible for supporting end-users of Telecommunications' services and systems. Receive, prioritize and complete work order requests, answer support questions from end-users, and support PBX, voice mail, ACD and associated systems and applications.
Minimum Qualifications:Associate's degree and three years of related experience in the Telecommunications industry or equivalent combination of education and experience, excellent written and oral communications skills required. Must have a strong background and knowledge of telecommunications systems, including telephone systems, voicemail applications, and contact center applications. Working knowledge of MS Windows and MS Office applications.
Preferred Qualifications:Experience with telecommunications systems, including unified communications, voicemail, contact center and call accounting applications.
Work Days:M-F 8am - 4:30pm
Message to Applicants:Recruitment Office:
Human Resources
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