Industry Technical Consultant

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Nalco Water, an Ecolab Company, is seeking an Industry Technical Consultant to join our Global High Tech Division, supporting cooling and HVAC applications for the Microelectronics industry. Our team of Industry Technical Consultants plays a crucial role in supporting business growth, driving innovation, and transferring knowledge to ensure the success of our programs and clients’ operation.

As an Industry Technical Consultant, you will be primarily responsible for troubleshooting and solving complex customer problems, training technical audiences, identifying gaps in water treatment applications, recommending operational efficiency improvements for our clients’ utility systems, and validating new innovative technologies. You will also support our technical Field Sales and Corporate Account Managers in making technical-related customer calls.

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, efficient operations and healthy environments
• The ability to make an impact with a company that is passionate about your career development
• Paid industry certification and continuous learning opportunities
• Enjoy a flexible, independent work environment
• Comprehensive benefits package starting day 1 of employment – medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!

• Partner with customers to understand their technology requirements, recommend solutions, and provide training and support to ensure proper use of implemented systems.
• Collaborate with field sales and corporate account teams to support strategic technical sales calls and presentations for specific industry, product or market applications.
• Lead problem solving efforts by utilizing various root cause analysis methodologies in a customer facing environment.
• Identify and validate the feasibility of operational efficiency improvement projects for specific application or utility system; this can include HVAC systems, wastewater, ultrapure water systems, pretreatment and/or exhaust.
• Quantify and communicate total cost of operations savings for efficiency improvement projects in a documented report.
• Conduct best practice gap analysis to ensure optimal system performance and customer satisfaction; support Total Plant Assessments in specific application area of expertise.
• Collaborate with R&D and Marketing on Innovation projects, from ideation to launch, by completing Phase Gate milestones such as refining value propositions, defining operational savings, creating technical documentation, educating internal and external stakeholders.
• Support or lead innovation pilot applications, technical trials and market trials.
• Research, identify and define market and product application opportunities within a specific industry, for specific customers or groups of customers.
• Create and sustain knowledge resources tailored for both associates and customers.
• Facilitate training for associates and customers, sharing your specialized knowledge to foster skill development and proficiency.
• Attend or participate in industry conferences, consortia, round tables or webinars to promote innovative solutions and problem solving approach to drive Value Delivery for the industry.

• Consult and develop solutions to support customers in meeting their corporate ESG goals in the Microelectronics industry.
• This position is remote and will primarily support the North America region with options for global travel based on business needs.
• 50% or more overnight travel required.

• Bachelor's degree in Engineering (Mechanical, Chemical, Industrial, etc), Life Sciences (Biology, Chemistry, etc) or other technical field.
• Minimum of 7-10 years of experience in successful project implementation, engineering, technical sales, or field sales support experience in technical industries such as Microelectronics, Data Centers, Pharmaceuticals, Life Sciences, etc.
• Technical knowledge of semiconductor facilities operations, or other highly…