SCAN Student Success Navigator

Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year.

Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.

The SCAN Student Success Navigator is a position that provides guidance, support, and intrusive intervention to an identified cohort of students within their School. Through individual and group meetings, advising and coaching, developmental programs, and other engagement opportunities, the Navigator will assist students by implementing pre‑identified strategies proven to create an educational pathway that supports student retention and success.

• Serve as success navigator to an identified cohort of students, focusing consistent outreach, engagement, and delivery of student support services, and intrusively intervening as necessary to support the student through their degree culmination.
• Utilize Lazer Success (Starfish) and other related systems to monitor student success. Develop and implement intervention plans to address early alert concerns/referrals.
• Meet with students on a regular basis to develop and review individualized success plans.
• Partner within students' networks, including but not limited to their faculty, organization advisors, etc., to support student success while also assessing progress towards academic goals, persistence, and attendance.
• Co‑facilitate Schools‑based enrollment, engagement, and success events that foster a positive living‑learning environment, college‑wide collaborations, an appreciation of diversity, mutual respect, and student retention as assigned by the Student Success Specialist.
• Actively participate in innovative summer engagement activities for new and prospective participants.
• Coordinate student referrals to appropriate services to overcome social and economic barriers.
• Assist students with academic success by connecting them with academic tutoring and study groups, as well as various other support services offered at the College.
• Provide information and feedback to the Student Success Specialist to assist in the development of reports and/or assessment activities.
• Assist with the development of Schools‑based publications and communication, including facilitating informational presentations as well as connecting with parents or appropriate support members.
• Provide post‑award grant coordination support for projects related to work of the School and its students.
• In collaboration with the Student Success Specialist, co‑create and facilitate the School's student‑facing activities, including but not limited to orientation, open house, convocation, student advisement and academic planning, recruiting, and career and transfer networking events.
• Perform other duties and special assignments as requested within scope of responsibilities.

• Bachelor's Degree from an accredited college, university or foreign equivalency.
• A minimum of two (2) years of experience coaching, mentoring, or managing student caseloads within a program that supports students' education.

• Master's Degree from an accredited college or university or foreign equivalency in higher education, student affairs, or a related field preferred.
• Previous employment in an educational setting.
• Experience working with traditionally under‑represented students, including low‑income students, and organizations that serve the needs of these populations.
• Bilingual in English and Spanish preferred. English and another language will…