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Office Assistant

Job in City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA

Listing for: Upstate Medical University

Full Time position
Listed on 2026-02-01

Job specializations:

Administrative/Clerical
Healthcare Administration
Healthcare
Healthcare Administration

Salary/Wage Range or Industry Benchmark: 42641 USD Yearly USD 42641.00 YEAR

Position: Office Assistant 2
Location: City of Syracuse

Join to apply for the Office Assistant 2 role at Upstate Medical University

Job Summary:

Prepares and scans medical records into Chart Maxx (electronic document management system).

Retrieves, creates, reassigns, deletes, and processes patient information into Chart Maxx and Epic.

Retrieves paper medical records from various units/locations daily.

Maintains productivity standards of scanning documents within 24 hours of receipt, at a rate of 1,800 documents per day.

Performs routine corrections and operates Chart Maxx modules such as Scanning Operator, Quality Review, and Navigator.

Processes requests for patient information using the Release of Information module in Epic.

Minimum Qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer, OR

Must be a qualified employee of New York State with one year of permanent service in a qualifying clerical or office assistant role at Grade 5 or higher. Titles are available at: https://(Use the "Apply for this Job" box below)..cfm

Open Competitive (Non-competitive, NY HELPS):
One year of clerical experience.

Work Schedule:

Monday-Friday, 8:30am-5:00pm, at the Community Campus. The position is permanent and full-time.

Salary: $42,641

Note:

The NYS Department of Civil Service has expanded the NY HELPS Program, suspending exam requirements for this title during the program.

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