Clerical Specialist II

Job Summary

SUNY Upstate Urology Clinic is seeking a Clerical Specialist II to be a part of the Urology Team at Upstate's Community Campus
.

• Provide clerical support in the Ambulatory Care setting.
• Perform standardized patient check‑in and check‑out procedures including registration activities such as entering and/or verifying demographic, insurance and/or financial information is correct and updated in the system.
• Work with/advise patients on insurance carrier requirements including services not covered and obtains documentation, collects patient co‑pays.
• Obtain insurance authorizations, referrals, and manage denial processes. Understands the need for ABN’s and Waiver of Liability patient signatures.
• Attend education on insurance changes and updates.
• Use of computer systems such as Epic, Microsoft applications, etc. as needed.
• Generate routine forms and other documentation.
• Answer telephone, prioritize incoming mail, faxes and correspondence.
• Accept assignments to other areas as needed.

• Associate’s degree and two (2) years relevant clerical experience or an equivalent combination of education and experience.
• Computer skills and keyboarding are necessary.
• Ability to maintain good public relations with patients, visitors, co‑workers and other individuals.
• Excellent written/oral communication skills required.

Knowledge of medical billing and experience in an ambulatory administrative setting preferred.

Monday-Friday, 8:00 am - 4:30 pm (No Weekend or Holidays)

Salary Range: $41,600-$52,478,
DOE

Recruitment Office:
Human Resources