Absence Management Partner

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. Southern Glazer’s is a preeminent wine and spirits distributor with deep roots dating back to 1933.

The Leave Partner is a resource to employees for union and non-union leaves of absence inquiries and resolution. Reviews and works with proper parties to respond and resolve utilizing current processes, policies, and best practices.

Southern Glazer’s offers a competitive compensation package with expected first year total earnings of $65,000-$85,000 per year including bonus. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.

• Responds, manages and resolves employee benefits inquiries via telephone and email regarding paid and unpaid leaves of absence, and claims issues primarily related to Workers Compensation.
• Assist employees with the appeal process when claims are denied.
• Work with People Operations issues requiring Master Data changes and correction between internal HRIS and third-party vendor systems
• Administer medical leave, personal leave, and other leaves with employees, HRBPs and third-party vendor and Risk Team
• Communicate leave payment information with payroll department
• Support the worker’s compensation leave process including communication with employees regarding pay and insurance premium payments during their leave period
• Research and complete wage statement requests from the insurance company by retrieving pay information from HRIS for a specified amount of time
• Escalate unique situations as needed to the Leave Management Leaders
• Improve strategies and policies for managing leave administration efficiently and with integrity
• Evaluate alternatives and approve workplace accommodations
• Follow best practices to return employees back to work utilizing return to work programs and light duty when possible, coordinating with Nurse Case Manager and EHS Partners.
• Partner with Safety to reduce work injuries
• Comply with and enforce adherence to federal, state, and local legal requirements including ERISA, Section 125 Cafeteria Plans, State and Federal leave laws and advise employees accordingly
• Perform other job-related duties as assigned

• Excellent accuracy and attention to detail skills in processing complex benefits and pay-related corrections and changes
• Bilingual in English and Spanish a plus
• Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills
• Knowledge of compliance issues related to a multi-state, multi-company payroll
• Able to communicate and work effectively with cross-functional relationships; partner with Human Resources Business Partners and all levels of personnel

• Bachelor’s Degree plus three years of experience or an equivalent combination of education and experience
• Basic understanding of various Workers Compensation state regulations and the inter workings of FMLA/ADA and individual state leave regulations.
• FMLA/ ADAAA and Statutory Leaves (in applicable States)
• Strong customer service skills to communicate complex information in a straightforward manner – verbally and in writing using persuasion and motivation to build relationships and facilitate understanding
• Working knowledge of SAP, Outlook, MS Office Suite and software applications related to job functions

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment…