Receptionist Bilingual Spanish

Overview

Receptionist Bilingual Spanish role at The GEO Group, Inc.

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.

Minimum Requirements

• High School Diploma or GED.
• At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts preferred.
• Ability to pass a federal background check and obtain a suitability determination.
• United States citizenship required.
• Must live in the United States three (3) of the last five (5) years (military and study abroad accepted).
• Bilingual English/Spanish required.
• Good computer skills.
• Effective communication skills with internal and external contacts.
• Good interpersonal skills. Ability to deal tactfully with the public.
• Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to work with computers and the necessary software typically used by the department.

• Typical office environment.
• Some local travel may be required.
• Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine.
• Ability to use hands and fingers to perform data entry.

• Two (2) weeks of Vacation
• Fifty-six (56) Hours of sick time
• Medical, Dental, and Vision coverage
• Term and Whole life insurance (includes spouse and dependent)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• Stock purchase program
• Tuition reimbursement - $3500 per year
• Employee Assistance Program (EAP)
• Legal program – Legal Club of America
• Theme Park and attraction discounts

• Entry level

• Full-time

• Administrative

• Security and Investigations

IsExpired: false