District Manager, Retail

Position Overview:

The District Manager & Area Managers positions are responsible for multiple retail convenience/Fuel locations. This is a field intensive role and oversees the assigned territory 24/7/365. Responsiveness, proactiveness and a strong work ethic are core values and attributes. Must be able to work independently & also function with teams. The core nature of this role is to develop people using expert knowledge of retail operations in order to affect, grow and maximize the business - both its people & profitability.

There are 3 core areas of expertise:
People:
Leadership & team Development, Operational Knowledge (Retail C-Store), and P&L/Business acumen.

• MUST have 3 years+ prior experience in a retail multiunit role, in Convenience Store industry (Direct Operations)
• MS office tools such as excel, etc.
• Experience with people development, Loss Prevention techniques, Labor Management and other key facets of retail operations.
• PDI experience Highly/desired
• Able to be on call/reachable to support your team and ensure fully open operations
• Good driving record
• Background check and be able to meet the physical demands section.

Proactively cross trains Store Management and ensures cross training of hourly employees. Identifies and Guides High Potential employees within the territory. Has active PDP’s for each Manager in place.

Leads with positive, problem solving, can do approach. Fosters respect and inclusion within their teams.

– At store or for district as needed. Has objectives/agenda with purpose and agreed outcomes/actions.

Views himself/herself as part of a DM/Staff team and fosters effective team collaboration. Is engaged beyond the territory.

Has a planned store visit agenda, takes notes, agrees action items. Utilizes JOT forms and Sweeps tools to guide the store visit effectiveness.

• Fuel Operations and pricing strategy/execution
  : DM seeks 100% in service for fueling dispensers > understands the basic fuel system operations including Tanks, dispensers, sump pumps, ATGs and safety. Ensures employees are trained in Class ABC training as required. Monitors execution of fuel pricing, grade spreads with utmost promptness.
• Store Merchandising, Marketing, & Sales Building
  : DM ensures stores maintain instock level/minimize product holes. DM ensures each store executes promotions, current signage, planogram adherence, Current price labeling, product resets. Reads and implements Marketing bulletins.
• Vendor & Product Knowledge
  :
  Monitors Vendor performance and communications issues and challenges to marketing team. Understands products and categories included restricted age product sales.
• Inventory Management
  : the DM understands and guides their team to effective use build to based ordering. Monitors in stock levels, top 100 items, counts holes. Creates well organized store environments with as essential inventory levels. Understands Sales to purchase, days of supply and dead cig concepts.
• PDI & Store accounting
  : DM is a subject matter expert on PDI platform, Can complete a daily accounting report as needed, but hold managers accountable for full and [proper completion of daily reports by 10am. Understands the relationship between sales, vendor deliveries, cash reconciliation ( Shift and day basis) and book vs actual inventory. Knows current accounting processes.
• Labor and Productivity Management
  :
  Ensures stores operate within allowed(budgeted) hours. Reviews wages for appropriateness based on asset, position and performance vs company guidelines. Monitors/minimizes overtime usage. Redeploys staff as needed for call offs, creates/has contingencies to ensure stores are always open. Promotes staff productivity through review of videos/duties lists.
• Loss Prevention & investigation
  :
  Daily reviews and investigates cash variances and reports on TEAMS findings on TEAMS platform. Understands how to prevent issues through implementation…