Donor Care Coordinator
Listed on 2026-01-24
-
Administrative/Clerical
PR / Communications, Office Administrator/ Coordinator -
Non-Profit & Social Impact
PR / Communications, Office Administrator/ Coordinator
Position
Reports to:
Donor Services Manager
Indirect (Dotted-line)
Reports to:
Manager of Donor Development
Position
Description:
The Donor Care Coordinator will execute exceptional touchpoints with partners and volunteers.
Capability Requirements- Urgent Pursuit
- Sacrificial Service
- Intentional Development
- Clear Communication
- Complete Alignment
- Excellent Execution
We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.
Time RequirementsThis position will require a minimum of 40 in-office working hours per week. Additional time will be required for special events or under special circumstances.
Travel RequirementsInternational travel requirements will be minimal. Domestic travel requirements will vary, but will primarily be within a few hours’ radius of Vapor HQ
Position DutiesThe Donor Care Coordinator will execute exceptional touchpoints with partners and volunteers.
- Determine Needed Personal Data
- Collect Data (Contact Cards, Web, Email Surveys, etc)
- Build Profiles in Salesforce
- Maintain and Grow Volunteer Team Database
- Line Out Volunteer Team
- Develop and Maintain Volunteer Team Touchpoint Plan
- Oversee Mailouts
- Collaborate on Strategy and Budget
- Procure Approved Gifts within Budget
- Stage Gifts According to Strategy
- Manage Gift Inventory
- Maintain Collateral Supply
- Pack Event Supplies and Collateral
- Ensure Work Room Excellence
- Create Gifting Levels
- Manage Request System
- Produce Requested Gifts
- Ship or Deliver Requested Gifts
- Input gifting data in SF
- Manage drop-ship gifting with outside vendors
- Manage Logistics for Minor Church Events
- Manage Logistics for Key Partner Events
- Manage Logistics for HQ & VTS Vision Casts
- Assist the Donor Engagement Team with Travel Support, as needed
- Event support (includes event set-up and attendance if needed)
Disclaimer:
Other duties may be assigned as necessary on a temporary and infrequent basis.
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