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Information clerk - customer service

Job in Sydney, Nova Scotia, Canada
Listing for: Advanced Glazings Ltd
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Office Administrator/ Coordinator, Bilingual, Admin Assistant
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 30000 - 60000 CAD Yearly CAD 30000.00 60000.00 YEAR
Job Description & How to Apply Below

Overview

Languages

English

Education
  • Bachelor's degree
  • or equivalent experience
Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting
  • Urban area
  • Private sector
Responsibilities

Tasks

  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
Experience and specialization

Computer and technology knowledge

  • Salesforce
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
Additional information

Transportation/travel information

  • Own transportation
Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Repetitive tasks
  • Walking
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
Benefits

Health benefits

  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
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