Client Advisor

Grafton Recruitment or our Client a top Luxury Italian brand we are looking for a Client Advisor

• Sales & Service:
  Achieve individual and team sales targets by providing a personalized shopping experience aligned with the brand's high standards of excellence.
• Clienteling (CRM):
  Build and nurture long-term relationships with local and visiting guests. This involves regular follow-ups, managing after-sales requests, and utilizing digital tools to maintain client loyalty.
• Product Expertise:
  Maintain deep knowledge of raw materials and seasonal collections to advise clients on styling and quality.
• Store Operations:
  Assist with visual merchandising to ensure the boutique reflects the brand's aesthetic, and participate in inventory management and daily store maintenance.

• Experience:
  
  Typically requires 3+ years of sales experience in a luxury retail environment.
• Languages:
  
  Fluency in English is mandatory. Given Gstaad's location and clientele, proficiency in German or French is highly advantageous.
• Soft Skills:
  
  High level of interpersonal and communication skills, adaptability to a high-paced environment, and a strong sense of team collaboration.
• Technical
  
  Skills:
  
  Proficiency in digital tools such as SAP or Microsoft Office for managing client data and store operations.

Settore:
Industria tessile/Abbigliamento

Ruolo:
Vendita al dettaglio/Servizi al pubblico

Tipo di occupazione:
Contratto a tempo indeterminato

Inquadramento:
Impiegato