QualityControl Lab Process & System Mgr

Quality Control Laboratory Process & System Manager

We are looking for a dedicated professional to oversee laboratory processes and systems across EMEA internal manufacturing sites. This key position will guide quality lab controls, system implementation, and compliance initiatives.

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that your customers love. With 22,000 diverse and brilliant people worldwide, we prioritize people, innovation, and quality.

Reports To: Resp Qualite compliance é systemes de laboratoire senior
Location: Europe/Middle East/Africa, France, Normandy, Val‑de‑Reuil
Work Location: Hybrid

The Quality Control Laboratory Process and System Manager is the EMEA contact for lab process and system requirements and processes.

Responsibilities include:

• Support directions, impact analysis and implementation plans for global and regional initiatives and regulations.
• Understand the compliance landscape, ensuring active participation in community practices, meetings, and governance.
• Deploy lab strategy and systems roadmap for quality labs.
• Partner with R&D for end‑to‑end test method life cycles, compliance updates, and complex lab investigations.
• Participate in regional laboratory councils, COP, and ensure EMEA representation in global initiatives.
• Build capability in the region via transformational programs and rapid adoption of best‑in‑class practices.
• Transversal lead a team of site lab leaders and SMEs, creating a regional community of practice.
• Support EMEA lab investment budget proposals; define prioritization consistent with targets and execution.
• Govern implementation of defined Key Laboratory Performance Indicators (KPIs) under internal lab responsibility; monitor execution, identify risks or opportunities, and report findings to EMEA and sites Q&C management.
• Collaborate with laboratory personnel, quality assurance, technical teams, and regulatory affairs to support governance, technology, and processes for seamless improvement and standardization across the region.
• Drive change management activities related to process, fostering a change mindset while ensuring compliance across sites.
• Coordinate with digital and global system teams to identify critical processes; implement solutions that measurably improve laboratory efficacy and efficiency.
• Support quality excellence initiatives through continuous improvement, best practices, feedback, and industry advancements to optimize performance and compliance.
• 20% domestic travel.

• Bachelor’s degree in chemical/physical sciences, business or a related discipline.
• Minimum of 10 years of relevant business experience within pharmaceutical, medical device, cosmetics or similarly regulated field.
• Significant experience in Quality Control Laboratories (and/or analytical, micro, stability).
• Fluent in English, spoken and written.
• Demonstrated leadership and influencing skills across organizational levels.
• Ability to handle high‑pressure situations and make informed decisions quickly.
• Excellent communication and interpersonal skills to collaborate with regional/local/cross‑functional partners.
• Strong problem‑solving and troubleshooting abilities.
• Detail‑oriented with a strong focus on quality and continuous improvement.
• Strong business and financial acumen.

• Project management skills.
• Strong business and financial acumen.
• Ability to manage change effectively and lead teams through transitions in processes or systems.
• Sensitivity to cultural differences when implementing global processes across various regions.

• Competitive benefit package.
• Paid company holidays, paid vacation, volunteer time, summer Fridays and more.
• Extensive learning & development opportunities.
• Employee resource groups.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.