Digital Transformation Manager

Overview

To strengthen our Digital Transformation & Process Excellence team, we are looking for a Digital Transformation Manager with solid BPM skills and growing Product Ownership capabilities. Your mission: analyse, document, and optimise business processes end-to-end — lead the implementation of key 3rd-party systems — and own the product development of our in-house applications together with Engineering and the CTO.

This is a role for someone with experience in BPM and project delivery who is eager to grow into a leadership position — with a clear path towards Head of Digital Transformation & Process Excellence
. You’ll learn from our Chief Information Officer and work in close collaboration with an experienced IT team as well as with the senior management of the copmany.

Start: immediately or by arrangement

Link to external Job-Profile

| About Us |

We’re a fast-growing scale-up that has been reshaping Swiss e-commerce for the past five years. Our focus is on community building, smart digital marketing, and targeted sales campaigns.

With Brands for Employees, we offer the leading employee benefits platform. With Brands for Students – Switzerland’s largest student platform – we reach over 200,000 students weekly. Together with Twint we run a large part of the so-called Superdeals and recently we have partnered up with the largest insurance of the country to offer myAXA Deals.

With a team of 80 employees we generate mid-double-digit million CHF revenue and have grown by an average of 70% annually. We were awarded the SEF.Growth High Potential Label by the Swiss Economic Forum.

As a Digital Transformation Manager in our Digital Transformation & Process Excellence team, you sit at the intersection of business, processes, and technology. You analyse how we work today, design how we should work tomorrow, and drive the execution — whether that means optimising a core business process, implementing a major 3rd-party system, or leading the development of an in-house application.

You ensure that processes, systems, and data flows work seamlessly together. You take on Product Ownership of internal tools and applications, ensuring their roadmaps support efficient operations and business growth.

You work in an agile environment (Scrum/SAFe-inspired) and collaborate closely with our CIO, CTO, UX/UI Designer, and the wider IT team. Your work directly influences how our company scales — and you ll grow with it!

IT Stack Strategy & Solution Architecture

• Define and continuously evolve our application landscape together with the CIO and CTO (build vs. buy vs. integrate)
• Translate business processes and requirements into clear system capabilities and architectural decisions
• Ensure cross-system alignment around data ownership, master data flows, integrations, and system life cycles
• Prepare structured decision proposals for C-level stakeholders, including options, trade-offs, risks, and total cost of ownership

Process Analysis, Design & Optimisation

• Analyse, map, and document business processes end-to-end across departments
• Structure and model workflows using BPM best practices (e.g. BPMN, SIPOC, RACI, Value Streams)
• Identify bottlenecks, inefficiencies, risks, and automation opportunities
• Redesign processes to improve efficiency, scalability, compliance, and data quality
• Align process changes with business goals, system capabilities, and organisational constraints
• Ensure harmonisation of cross-departmental workflows (e.g. Business Performance → Business Operations → Logistics → Customer Care → Finance)
• Collaborate closely with teams to validate, challenge, and implement improved workflows
• Support adoption in daily operations and ensure processes work in practice — not only on paper
• Leverage deep technological understanding to identify process improvements others might miss

3rd-Party System Implementation & Project Leadership

• Lead end-to-end projects for implementing major 3rd-party applications (e.g. Supply Chain Management, Accounting, ERP modules)
• Own the discovery, vendor evaluation support, requirements definition, and rollout planning
• Translate business needs into clear project plans,…