Security Technical Services Systems Integration Specialist

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The Security Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients.

This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning.

This role works towards professional to expert level certification, whilst at the same time developing business knowledge

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.
• Seasoned knowledge on security concepts and application of those concepts.
• Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools.
• Seasoned knowledge on log collection mechanism such as Syslog, Log file, DB API.
• Seasoned knowledge in security architecture.
• Ability in ETL concepts, data processing at scale and data stream pipelines through Terraform.
• Ability in cloud services on at least one of the following providers: AWS, Azure, GCP
• Ability in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling
• Ability in any of the following:
  Java, Python, Type Script, JavaScript, R, .NET, Power Shell
• Ability usage of source control systems, Git and CI/CD pipelines using Terraform.
• Seasoned practices on securing data and systems by applying appropriate authentication and authorization controls.
• Sound understanding of Event Driven Development and asynchronous operations.
• Seasoned knowledge of security technologies and understanding of managed services concepts
• Seasoned knowledge of security monitoring and management tools for performance optimization and troubleshooting

• Bachelor's degree or equivalent in Information Technology or Computing or a related field
• Vendor certification is mandatory.
• Azure Certified Security Engineer / PCNSE / FCP / CCNP Security / CISSP / Automation certifications or equivalent preferred.
• Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified Dev Ops Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an…