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Job Description & How to Apply Below
A research services organization is seeking a proactive 2nd Line Support Analyst to enhance their IT support team in Swindon. The role focuses on managing incidents escalated from the IT contact center, performing root cause analysis, and collaborating with internal and external teams to resolve issues. Candidates should possess experience in a support capacity, technical expertise in Active Directory and MS Office 365, and strong communication skills.
This full-time position offers a supportive work environment, promoting inclusivity and professional development.
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