Seasonal Retail Assistant - WHSmith

Seasonal Retail Assistant – WHSmith – Moto Hospitality

Location:

Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT

Salary: £12.40 per hour

Shifts:

Various shift times

• Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
• Up to 60% colleague discount across our franchise partner brands
• Enhanced benefits, including sick pay, enhanced family‑friend benefits and life assurance
• Fantastic development opportunities including funded qualifications
• Weekly Pay

• Greeting customers with a warm and friendly welcome
• Processing orders and requests in a timely and efficient manner
• Delivering our brand standards to a level our customers have come to expect
• Resolving challenges and enquiries with a customer‑centric mindset
• Receiving deliveries and replenishing displays to provide maximum product availability
• Ensuring your workspace and store is kept clean, tidy and welcoming
• Maintaining supervision of our adult gaming areas
• Working with colleagues to deliver a culture of togetherness and teamwork
• Leaving our customers with a memorable experience worth coming back for
• Helping prepare the store, ready for the following day’s trade

We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. Adaptability, self‑motivation and a readiness to tackle whatever the day brings are essential.

We value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. Moto is committed to a workplace where you can thrive and be your authentic self.

• Hourly rates of pay may differ for under 18s; night shift roles include a £2 ph premium.
• Please note this role internally is known as Customer Service Assistant.
• Annual bonus scheme is equivalent to a work week’s salary based on average hours worked over a defined period.