Admissions Manager; Operations

Overview

The Admissions Manager (Operations) role will be a strong leader who will line manage a team of Admissions staff. The role will lead on managing the day‑to‑day operations of enquiry management and interview coordination, and will act as the link to Digital Services regarding all admissions systems. As the systems champion within Admissions, the role will ensure effective, efficient and compliant admissions operations, acting as the principal bridge between Admissions and Digital Services.

The role will manage the continuous improvement of admissions systems by identifying and collating system requirements, making decisions on system changes and working collaboratively with Digital Services to ope rationalise enhancements, ensuring systems remain fit for purpose and aligned with admissions workflows. It will also provide training to colleagues within admissions and across the University on how to undertake admissions processes on existing systems.

The University is committed to supporting and promoting equality and diversity in all its practices and activities. We aim to establish an inclusive environment and welcome diverse applications from the following protected characteristics: age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, ethnic and national origin), religion or belief, sex, sexual orientation. Applications are welcome in Welsh and will not be treated less favourably than those submitted in English.

The Welsh language level required for this role is Level 1 – A little. The role holder will be able to pronounce Welsh words, answer the phone in Welsh (good morning/afternoon) and use very basic everyday words and phrases (thank you, please etc.). Level 1 can be reached by completing a 1 hour course. The University is a proud bilingual institution;

our Welsh Language Strategy outlines our aspiration to promote the language and enable our staff to engage with Welsh as an additional workplace skill and as a gateway to new cultural and social opportunities. Welsh speakers have the right to an interview in Welsh; applicants for a role where Welsh skills are essential are expected to present their application in Welsh and will be interviewed in Welsh if shortlisted.