Train Presentation Supervisor

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Here at Hitachi Rail, we have a great opportunity for a dedicated Train Presentation Supervisor who thrives in a fast-paced environment and is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Swansea Outstation Depot.

Salary: £34,139 15% Shift allowance

Permanent contract

In this exciting role, you will be responsible to maintain and improve the quality and delivery of train presentation operations on our fleet of Class 800 rolling stock for the Intercity Express Program on the GWR West Main Line. This is a permanent role working on a rotating night shift basis.

Specifically, you will be responsible for the following deliverables:

• Conduct and record daily KPI inspections in accordance with IEP contract (App A to Part C of Sch
  6).
• Support internal and external KPI assessments and audits.
• Produce daily and periodic KPI reports for Operations Management team.
• Maintain KPI records in SAP and wider business systems.
• Work closely with Production teams to deliver allocated sets at the required train presentation standard, including the rectification of train presentation related defects.
• Oversee the delivery of cleaning services, cleaning operatives and cleaning contractors.
• Monitor train presentation teams to maintain standards and completion of assigned duties (including contractors).
• Responsible for control and distribution of cleaning material ensuring stock rotation and safety in storage.
• Take responsibility for developing and maintaining the procedures, systems and resources necessary for delivering cleaning, grounds and waste services on site.
• Ensure all statutory Safety, Health and Environmental licences/certificates relevant to areas of responsibility are available on site for audit and review.
• Conduct individual and collective KPI training and education.
• Ensure all statutory, health and safety and environmental licences, certificates and documentation relevant to areas of responsibility are available on site for audit and review.
• To be aware of and actively promote and implement Hitachi’s ethos, culture and values.
• To be involved in Hitachi Rail Europe’s staff development and training and participate in PDP procedures.
• Provide input on performance reviews and disciplinary issues.
• To undertake any other reasonable duties and responsibilities as may be required.

• Experience in delivery of service quality and audits.
• Good written and verbal communications skills. Good report writing skills necessary.
• Good knowledge of Microsoft Office Products, word, excel.
• An understanding of health and safety requirements of a working environment.
• Manage resources to ensure compliance with HR policies and procedures including but not limited to recruitment, staff performance, training, development and appraisals.
• Experience of and commitment to the effective implementation of equal opportunities and CSR policies.
• Ability to communicate effectively both orally and in writing.

• Previous management experience.

• Excellent team management and good communication skills and effective customer service approach.
• Able to represent Hitachi in a professional manner at all times.
• Commitment to working as part of a team.

• Knowledge and experience of heavy industrial vehicle cleaning practices.
• SAP and IT experience.
• IOSH.
• Management of Subcontractors.

We value the importance of all of our employees, if you would like to join our fantastic organisation you could be entitled to:

• Competitive salary.
• 25 days holiday.
• Pension scheme with contributions up to 9%.
• Private medical insurance.
• Personal Accident insurance.
• Group Income protection.
• Group Life Insurance.
• Employee Assistance Programme.

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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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